At a Glance
- Tasks: Serve customers, process transactions, and promote organic products in a fun environment.
- Company: Join Planet Organic, a community-focused store promoting health and sustainability.
- Benefits: Enjoy 35% discount, 28 days holiday, and career development opportunities.
- Other info: Flexible shifts available; perfect for students looking to grow in a supportive team.
- Why this job: Be the face of a brand that values health and well-being while gaining valuable experience.
- Qualifications: Customer service skills and a passion for food and health are essential.
The predicted salary is between 26000 - 27000 £ per year.
As a Team Member in the Tills & Grocery department at Planet Organic, you play a vital role in delivering our mission to promote health and sustainability to our community. You will be the face of our store, ensuring every customer experience is fun, educational, and rewarding. Your primary responsibilities include serving customers at the till, processing transactions, and providing knowledgeable guidance on our organic and natural products. You'll also collaborate with your team to complete daily tasks and maintain our high standards. With opportunities for growth and development, you’ll be supported from day one as you begin your journey with Planet Organic.
Key Responsibilities
- Make every customer experience fun, educational and rewarding.
- Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
- Serve customers at till points, process cash and card transactions.
- Accurately prepare and package incoming Deliveroo orders in a timely manner to ensure a smooth customer experience.
- Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
- Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.
This is not an exhaustive list of responsibilities and may change based on business needs.
What We're Looking For
- Excellent customer service skills & willingness to learn.
- Passionate about food, health and well-being.
- Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
- Previous experience in retail and food & drink servery preferred but not essential.
- Our stores operate during evenings, weekends, and public holidays, so we're looking for team members who are flexible with their availability and can adapt to different shift patterns as needed.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that's dedicated to making a positive impact
Team Member - Tills & Grocery - Part Time employer: Planet Organic
Contact Detail:
Planet Organic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Tills & Grocery - Part Time
✨Tip Number 1
Get to know the products! Familiarise yourself with the organic and natural items in-store. This way, when you chat with customers, you can share your knowledge and make their experience fun and educational.
✨Tip Number 2
Practice your customer service skills! Whether it’s a friendly greeting or helping someone find what they need, showing genuine enthusiasm can really make a difference. Remember, you’re the face of Planet Organic!
✨Tip Number 3
Be flexible with your availability. Since the store operates during evenings and weekends, being open to different shift patterns will not only help you fit in but also show your commitment to the team.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we’re always on the lookout for passionate individuals who want to grow with us at Planet Organic.
We think you need these skills to ace Team Member - Tills & Grocery - Part Time
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food, health, and sustainability right from the start. Mention any relevant experiences or interests that align with our mission at Planet Organic.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role. We want to know how you can make every customer experience fun and rewarding!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Tills & Grocery team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Planet Organic
✨Know Your Products
Familiarise yourself with the organic and natural products sold at Planet Organic. Be ready to discuss their benefits and how they contribute to health and sustainability. This knowledge will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you made a customer's experience fun or educational. This is key for a role that focuses on delivering rewarding experiences.
✨Demonstrate Team Spirit
Since teamwork is essential, be ready to share experiences where you collaborated effectively with others. Highlight your flexibility and willingness to help out in different areas, as this aligns with the job's requirements.
✨Understand Health and Safety Standards
Brush up on food hygiene and health and safety practices relevant to retail and hospitality. Being knowledgeable in these areas will show that you take the responsibilities seriously and are prepared to maintain high standards in the store.