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- Tasks: Serve customers, process transactions, and promote organic products.
- Company: Join Planet Organic, a leader in health and sustainability.
- Benefits: Enjoy a 35% discount, 28 days holiday, and career growth opportunities.
- Why this job: Be part of a fun team making a positive community impact.
- Qualifications: Customer service skills and a passion for health are essential.
- Other info: Flexible shifts available; perfect for students!
The predicted salary is between 19500 - 25500 £ per year.
Team Member – Tills & Grocery – Full Time
Department: Tills & Grocery
Employment Type: Permanent
Location: Queens Park
Reporting To: Store Manager
Compensation: £12.25 / hour
Description
As a Team Member in the Tills & Grocery department at Planet Organic, you play a vital role in delivering our mission to promote health and sustainability to our community. You will be the face of our store, ensuring every customer experience is fun, educational, and rewarding. Your primary responsibilities include serving customers at the till, processing transactions, and providing knowledgeable guidance on our organic and natural products. You\\\’ll also collaborate with your team to complete daily tasks and maintain our high standards. With opportunities for growth and development, you’ll be supported from day one as you begin your journey with Planet Organic.
Key Responsibilities
- Make every customer experience fun, educational and rewarding.
- Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
- Serve customers at till points, process cash and card transactions.
- Accurately prepare and package incoming Deliveroo orders in a timely manner to ensure a smooth customer experience.
- Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
- Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.
- This is not an exhaustive list of responsibilities and may change based on business needs.
What We\’re Looking For
- Excellent customer service skills & willingness to learn.
- Passionate about food, health and well-being.
- Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
- Previous experience in retail and food & drink servery preferred but not essential.
- Our stores operate during evenings, weekends, and public holidays, so we\\\’re looking for team members who are flexible with their availability and can adapt to different shift patterns as needed.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that\\\’s dedicated to making a positive impact
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Team Member - Tills & Grocery - Full Time employer: Planet Organic
Contact Detail:
Planet Organic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Tills & Grocery - Full Time
✨Tip Number 1
Familiarise yourself with organic and natural products before your interview. Knowing the benefits and features of these products will help you engage confidently with customers and demonstrate your passion for health and sustainability.
✨Tip Number 2
Showcase your customer service skills during any interactions with the team or in your application process. Being friendly, approachable, and knowledgeable can set you apart as a candidate who truly understands the importance of a positive customer experience.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working evenings, weekends, and public holidays, highlighting your availability can make you a more attractive candidate.
✨Tip Number 4
Research Planet Organic's mission and values. Understanding their commitment to health and sustainability will allow you to align your answers with their goals, showing that you're not just looking for any job, but are genuinely interested in contributing to their vision.
We think you need these skills to ace Team Member - Tills & Grocery - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Member position at Planet Organic. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasise your customer service skills in your CV and cover letter. Provide specific examples of how you've created positive experiences for customers in previous roles, as this is crucial for the position.
Highlight Relevant Experience: If you have previous experience in retail or food service, make sure to detail this in your application. Mention any familiarity with food hygiene and health and safety practices, as these are important for the role.
Express Your Passion: Convey your passion for food, health, and sustainability in your application. This can set you apart from other candidates and show that you align with Planet Organic's mission.
How to prepare for a job interview at Planet Organic
✨Show Your Passion for Health and Sustainability
Make sure to express your enthusiasm for organic products and sustainability during the interview. Share any personal experiences or knowledge you have about healthy living, as this aligns with the company's mission.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided great customer service in the past. Highlight your ability to create a fun and rewarding experience for customers, as this is a key responsibility for the role.
✨Familiarise Yourself with the Product Range
Before the interview, take some time to research the types of organic and natural products sold at Planet Organic. Being able to discuss these products and their benefits will show your commitment and readiness for the role.
✨Be Ready to Discuss Teamwork
Since collaboration is essential in this role, think of examples where you've successfully worked as part of a team. Be prepared to discuss how you can contribute to maintaining high standards and completing daily tasks together.
