At a Glance
- Tasks: Serve customers, process transactions, and share knowledge about organic products.
- Company: Join Planet Organic, a vibrant store focused on health and sustainability.
- Benefits: Enjoy a 35% discount, 28 days holiday, and career growth opportunities.
- Why this job: Be the face of our store and make every customer experience memorable.
- Qualifications: Great customer service skills and a passion for food and health.
- Other info: Flexible shifts and a supportive team environment await you!
The predicted salary is between 22800 - 25200 £ per year.
Overview
Team Member – Tills & Grocery – Full Time at Planet Organic. You will be the face of our store, ensuring every customer experience is fun, educational, and rewarding. Your primary responsibilities include serving customers at the till, processing transactions, and providing knowledgeable guidance on our organic and natural products. You\’ll also collaborate with your team to complete daily tasks and maintain our high standards. There are opportunities for growth and development from day one as you begin your journey with Planet Organic.
Department: Tills & Grocery
Location: Chiswick
Compensation: £12.25 / hour
Key Responsibilities
- Make every customer experience fun, educational and rewarding.
- Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
- Serve customers at till points, process cash and card transactions.
- Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
- Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.
- This is not an exhaustive list of responsibilities and may change based on business needs.
What We\’re Looking For
- Excellent customer service skills & willingness to learn.
- Passionate about food, health and well-being.
- Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
- Previous experience in retail and food & drink servery preferred but not essential.
- Flexible availability to work evenings, weekends, and public holidays; adaptability to different shift patterns.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that\’s dedicated to making a positive impact
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industry: Retail
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Team Member - Tills & Grocery - Full Time employer: Planet Organic
Contact Detail:
Planet Organic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Tills & Grocery - Full Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Planet Organic. Familiarise yourself with their products and values so you can show off your passion for organic and natural foods during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or handle a tricky situation. Role-playing with a friend can help you feel more confident and ready to impress.
✨Tip Number 3
Be flexible and open-minded! Since the role involves working in different areas, show that you're adaptable and willing to jump in wherever needed. This will highlight your team spirit and eagerness to learn.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Planet Organic family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member - Tills & Grocery - Full Time
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for food and customer service. A bit of enthusiasm can go a long way!
Tailor Your Application: Make sure to tailor your application to the Team Member role at Planet Organic. Highlight any relevant experience you have in retail or food service, and mention your understanding of organic products. This shows us you’re serious about the position!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences. Remember, we’re looking for someone who can communicate effectively with customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Planet Organic
✨Know Your Products
Before the interview, take some time to familiarise yourself with the organic and natural products that Planet Organic offers. Being able to discuss the benefits of these products will show your passion for food and health, which is exactly what they’re looking for.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Think about how you made a customer's experience fun or educational. This will help you demonstrate your skills and willingness to learn during the interview.
✨Teamwork is Key
Since this role involves working as part of a team, be ready to share instances where you collaborated with others to achieve a common goal. Highlighting your adaptability and flexibility will show that you can thrive in a dynamic retail environment.
✨Health and Safety Knowledge
Brush up on food hygiene and health and safety practices relevant to retail. Being knowledgeable in these areas will not only impress your interviewers but also show that you take the responsibilities of the role seriously.