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- Tasks: Lead store security, train teams, and ensure safety for colleagues and customers.
- Company: Join Planet Organic, a mission-driven company promoting health and sustainability.
- Benefits: Enjoy a 35% discount, 33 days holiday, and access to great benefits after 3 months.
- Why this job: Make a real impact in a supportive environment focused on community and safety.
- Qualifications: SIA License and experience in security or retail management required.
- Other info: Flexible hours and a commitment to diversity in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
OUR MISSION At Planet Organic, we have always been more than a shop. We do more for our customers, neighbourhoods, employees, suppliers, and the planet than simply buying and selling products. We believe in promoting health in our communities through organic, natural, and sustainable products, and supporting the earth’s biodiversity. We care deeply about the communities we are a part of. We are a values-led and commercially-driven business.
ROLE OVERVIEW The Store Detective Lead is a key role in ensuring the safety, security, and wellbeing of our colleagues, customers, and stores. You’ll take ownership of the operational security function, leading store detective activity, managing and training third-party guards, and equipping store teams with the tools and knowledge to mitigate risk. This role plays a central part in reducing unknown margin loss (UML), supporting theft investigations, and driving a culture of safety across all Planet Organic stores.
KEY RESPONSIBILITIES
- Carry out store detective duties across multiple store locations.
- Lead, train, and manage internal and third-party security guards, collaborating with our wider security provider to maintain consistent standards.
- Deliver risk management training for store management teams.
- Oversee theft reporting processes and work closely with police to provide evidence and case support.
- Design and implement processes to strengthen colleague and customer safety.
- Build effective partnerships with internal stakeholders and external security providers.
- Analyse customer and store security-related complaints to identify trends, address root causes, and drive preventative measures.
- Review and assess CCTV footage to support investigations, identify risks, and recommend improvements.
- Coordinate security rotas with our external provider, ensuring schedules are accurate, and aligned with our operational needs.
This is not an exhaustive list of responsibilities and may change based on business needs.
REQUIREMENTS
- Valid SIA License.
- Proven store detective experience, ideally across multi-site retail, hospitality, or a similar security environment.
- Proven experience in delivering training and people management.
- Strong communication skills, with the ability to influence and build trust at all levels.
- Flexible availability: this role requires working across weekdays, weekends, evenings, and occasional late-night shifts.
- Genuine passion for the organic and sustainable retail sector is a plus.
BENEFITS
- 35% colleague discount across all stores
- 33 days of holiday per year, including public holidays
- Access to our benefits platform after 3 months service
- Access to our pension provider after 3 months service
- Be part of a welcoming, mission-driven team dedicated to making a positive impact
Planet Organic is committed to breaking down the barriers that block employment opportunities for different groups of people and to recognising, accommodating and appreciating people’s different backgrounds, experiences, knowledge and skills. We are committed to encouraging diversity among our workforce in every sense. The aim is for our colleagues to be truly representative of our local communities and our customers, and for each colleague to feel respected and able to give their best.
Store Detective Lead employer: Planet Organic
Contact Detail:
Planet Organic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Detective Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and security sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or interviews, be ready to discuss your experience in store detective roles and how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a job listing that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or team to express your interest and ask about the role.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in security and retail. This not only boosts your knowledge but also shows potential employers that you're genuinely passionate about the industry.
We think you need these skills to ace Store Detective Lead
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for organic and sustainable retail shine through. We want to see how much you care about the mission of Planet Organic and how you can contribute to our values.
Tailor Your Experience: Make sure to highlight your relevant experience in store detective roles or similar security environments. We’re looking for specific examples that demonstrate your skills in managing teams and mitigating risks, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – we want to see what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team at Planet Organic.
How to prepare for a job interview at Planet Organic
✨Know Your Mission
Before the interview, take some time to understand Planet Organic's mission and values. They care deeply about health, sustainability, and community. Show that you share these values and can contribute to their goals as a Store Detective Lead.
✨Demonstrate Your Experience
Be ready to discuss your previous experience in store detective roles or similar environments. Highlight specific examples where you've successfully managed security operations, trained staff, or reduced theft. This will show that you have the practical skills needed for the job.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-life situations, such as theft incidents or training challenges. Think through potential scenarios and how you would approach them, focusing on safety and collaboration with your team and external partners.
✨Show Your Passion
Express your genuine interest in organic and sustainable retail. Share any personal experiences or knowledge you have about these topics. This will help you connect with the interviewers and demonstrate that you're not just looking for any job, but are truly invested in their mission.
