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For Companies At a Glance
- Tasks: Lead store security, train teams, and ensure safety across multiple locations.
- Company: Join a passionate team at Planet Organic, committed to sustainability.
- Benefits: Enjoy 35% discount, 33 days holiday, and access to great benefits.
- Why this job: Make a real impact on safety and security in a vibrant retail environment.
- Qualifications: SIA License and experience in store detective roles required.
- Other info: Flexible hours with opportunities for growth in a dynamic setting.
The predicted salary is between 40000 - 42000 £ per year.
Overview
Department: Operations
Employment Type: Permanent
Location: Support Office
Reporting To: Head of Operations
Compensation: £40,000 – £42,000 / year
The Store Detective Lead is a key role in ensuring the safety, security, and wellbeing of our colleagues, customers, and stores. You’ll take ownership of the operational security function, leading store detective activity, managing and training third-party guards, and equipping store teams with the tools and knowledge to mitigate risk. This role plays a central part in reducing unknown margin loss (UML), supporting theft investigations, and driving a culture of safety across all Planet Organic stores.
Key Responsibilities
- Carry out store detective duties across multiple store locations.
- Lead, train, and manage internal and third-party security guards, collaborating with our wider security provider to maintain consistent standards.
- Deliver risk management training for store management teams.
- Oversee theft reporting processes and work closely with police to provide evidence and case support.
- Design and implement processes to strengthen colleague and customer safety.
- Build effective partnerships with internal stakeholders and external security providers.
- Analyse customer and store security-related complaints to identify trends, address root causes, and drive preventative measures.
- Review and assess CCTV footage to support investigations, identify risks, and recommend improvements.
- Coordinate security rotas with our external provider, ensuring schedules are accurate, and aligned with our operational needs.
Skills, Knowledge and Expertise
- Valid SIA License.
- Proven store detective experience, ideally across multi-site retail, hospitality, or a similar security environment.
- Proven experience in delivering training and people management.
- Strong communication skills, with the ability to influence and build trust at all levels.
- Flexible availability: this role requires working across weekdays, weekends, evenings, and occasional late-night shifts.
- Genuine passion for the organic and sustainable retail sector is a plus.
Benefits
- 35% colleague discount across all stores
- 33 days of holiday per year, including public holidays
- Access to our benefits platform after 3 months service
- Access to our pension provider after 3 months service
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Store Detective Lead employer: Planet Organic
Contact Detail:
Planet Organic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Detective Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and security sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet people who can help you land that Store Detective Lead role.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their commitment to safety and sustainability. We want to see you shine, so practice answering common interview questions and think about how your experience aligns with their needs.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work in store detective roles, especially any training or management experience. We love seeing how you’ve made a difference in past positions, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate candidates who are ready to take ownership of their roles and contribute to our culture of safety.
We think you need these skills to ace Store Detective Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Detective Lead role. Highlight your relevant experience in security and training, and don’t forget to mention your SIA License. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the organic retail sector and how your experience can help us reduce unknown margin loss. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Strong communication is key for this role. In your application, give examples of how you've influenced and built trust with teams in the past. We want to see that you can lead and train effectively, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Planet Organic
✨Know Your Stuff
Make sure you understand the key responsibilities of the Store Detective Lead role. Familiarise yourself with operational security functions, theft investigations, and risk management training. This will help you demonstrate your knowledge and show that you're ready to take ownership.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your store detective experience, especially in multi-site environments. Talk about how you've managed teams, trained staff, or improved security processes. Real-life stories will make your application stand out.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've built trust with colleagues and external partners in previous positions, as this will be key in your new role.
✨Demonstrate Your Passion
If you have a genuine interest in organic and sustainable retail, let it shine through during the interview. Share why this sector matters to you and how it aligns with your values. Employers love candidates who are passionate about their mission!
