At a Glance
- Tasks: Serve customers, process transactions, and promote organic products in a fun environment.
- Company: Join Planet Organic, a community-focused store promoting health and sustainability.
- Benefits: Enjoy 35% discount, 28 days holiday, and career development opportunities.
- Other info: Flexible shifts available; perfect for students looking to balance work and study.
- Why this job: Be the face of a brand that values health and well-being while gaining valuable experience.
- Qualifications: Customer service skills and a passion for food and health are essential.
The predicted salary is between 13 - 13 £ per hour.
As a Team Member in the Tills & Grocery department at Planet Organic, you play a vital role in delivering our mission to promote health and sustainability to our community. You will be the face of our store, ensuring every customer experience is fun, educational, and rewarding. Your primary responsibilities include serving customers at the till, processing transactions, and providing knowledgeable guidance on our organic and natural products. You'll also collaborate with your team to complete daily tasks and maintain our high standards. With opportunities for growth and development, you’ll be supported from day one as you begin your journey with Planet Organic.
Key Responsibilities
- Make every customer experience fun, educational and rewarding.
- Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
- Serve customers at till points, process cash and card transactions.
- Accurately prepare and package incoming Deliveroo orders in a timely manner to ensure a smooth customer experience.
- Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
- Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.
This is not an exhaustive list of responsibilities and may change based on business needs.
What We're Looking For
- Excellent customer service skills & willingness to learn.
- Passionate about food, health and well-being.
- Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
- Previous experience in retail and food & drink servery preferred but not essential.
Our stores trade from 8:00 am to 9:00 pm, Monday to Sunday, including public holidays. We're looking for team members who are flexible with their availability and able to work a variety of shifts across these trading hours as needed.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that's dedicated to making a positive impact
Team Member - Tills & Grocery - Part Time (Fixed Term) in London employer: Planet Organic
At Planet Organic, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around health and sustainability. Our Duty Managers enjoy comprehensive training and development opportunities, enabling them to grow within the company while leading a passionate team dedicated to delivering outstanding customer experiences. Located in a dynamic retail environment, we offer our employees unique advantages such as a commitment to organic living and a supportive atmosphere that values teamwork and innovation.
