At a Glance
- Tasks: Serve customers, process transactions, and promote organic products in a fun environment.
- Company: Join Planet Organic, a leader in health and sustainability.
- Benefits: Enjoy 35% discount, 28 days holiday, and career development opportunities.
- Other info: Flexible shifts available; great team atmosphere.
- Why this job: Be the face of a brand that values health and community impact.
- Qualifications: Customer service skills and a passion for food and well-being.
The predicted salary is between 13 - 13 £ per hour.
Department
Tills & Grocery
Location
Hampstead
Compensation
Description
As a Team Member in the Tills & Grocery department at Planet Organic, you play a vital role in delivering our mission to promote health and sustainability to our community.
You will be the face of our store, ensuring every customer experience is fun, educational, and rewarding.
Your primary responsibilities include serving customers at the till, processing transactions, and providing knowledgeable guidance on our organic and natural products.
You'll also collaborate with your team to complete daily tasks and maintain our high standards.
With opportunities for growth and development, you’ll be supported from day one as you begin your journey with Planet Organic.
Key Responsibilities
- Make every customer experience fun, educational and rewarding.
- Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
- Serve customers at till points, process cash and card transactions.
- Accurately prepare and package incoming Deliveroo orders in a timely manner to ensure a smooth customer experience.
- Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
- Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.
This is not an exhaustive list of responsibilities and may change based on business needs.
- What We’re Looking For
- Excellent customer service skills & willingness to learn.
- Passionate about food, health and well-being.
- Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
- Previous experience in retail and food & drink servery preferred but not essential.
- Our stores trade from 8:00 am to 9:00 pm, Monday to Sunday, including public holidays.
We’re looking for team members who are flexible with their availability and able to work a variety of shifts across these trading hours as needed.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that’s dedicated to making a positive impact
- #J-18808-Ljbffr
Team Member - Tills & Grocery - Part Time (Fixed Term) in Hampstead employer: Planet Organic
At Planet Organic, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around health and sustainability. Our Duty Managers enjoy comprehensive training and development opportunities, enabling them to grow within the company while leading a passionate team dedicated to delivering outstanding customer experiences. Located in a dynamic retail environment, we offer our employees unique advantages such as a commitment to organic living and a supportive atmosphere that values teamwork and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Tills & Grocery - Part Time (Fixed Term) in Hampstead
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Planet Organic, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Team Member - Tills & Grocery - Part Time (Fixed Term) in Hampstead
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Planet Organic that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Planet Organic will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Planet Organic and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Planet Organic
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Planet Organic, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Planet Organic!
