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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and ensure smooth store operations.
- Company: Join Planet Organic, a brand committed to health and sustainability.
- Benefits: Enjoy a 35% discount, 28 days holiday, and career development opportunities.
- Why this job: Make a real difference in your community while growing your career.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Be part of a welcoming team dedicated to positive impact.
The predicted salary is between 28000 - 30000 £ per year.
As a Duty Manager at Planet Organic, you are a key player in bringing our mission to life every day. You’ll be leading by example, guiding your team to deliver excellent service, and ensuring that the store runs smoothly and efficiently. You’ll have the opportunity to inspire others, drive results, and make a real difference in your community—all while growing and developing in your career. If you’re passionate about health, sustainability, and exceptional customer experiences, this role is for you.
Key Responsibilities
- Team Leadership: Lead, motivate, and support your team to deliver outstanding customer service. Ensure the team is equipped with the right tools, training, and knowledge to succeed and grow.
- Customer Experience: Provide a welcoming and enjoyable experience for every customer. Lead by example on the shop floor, assisting customers and resolving any concerns with a positive attitude and quick action.
- Sales & Performance: Maximise store performance by achieving sales targets, monitoring KPIs, and helping your team understand how they can contribute to success.
- Operational Efficiency: Oversee store operations, ensuring everything runs smoothly—from inventory management to product displays, stock levels, and more. Keep an eye on the details to ensure nothing is overlooked.
- Staff Management: Support recruitment, training, and development of team members. Create a positive working environment where everyone feels valued and motivated to contribute their best.
- Inventory & Stock Control: Ensure stock levels are maintained, with careful attention to sales trends, stock rotation, and merchandising to avoid wastage and ensure product availability.
- Food Hygiene & Health & Safety: Ensure high standards of food hygiene and safety are maintained throughout the store. Comply with all health and safety regulations to ensure the safety and well-being of both staff and customers.
- Financial Responsibility: Assist with managing expenses, tracking budgets, and preparing reports to ensure we meet our financial goals while maintaining operational excellence.
- Administrative Support: Handle essential paperwork, including payroll, schedules, and performance reviews. Support the management team with day-to-day administrative tasks as needed.
This is not an exhaustive list of responsibilities and may change based on business needs.
Skills, Knowledge and Expertise
- Retail Experience: Previous experience as a Duty Manager or Team Leader in a retail environment, with a proven track record of managing teams and delivering exceptional results.
- Proven Leadership: You’ve got experience leading teams, with a knack for fostering collaboration, enthusiasm, and motivation to drive high performance.
- Customer-Centric: A natural communicator, you lead by example and know how to make every customer feel valued.
- Operational Know-How: You’re organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Passionate About Health & Well-being: You share our passion for organic, sustainable living and are excited to inspire others about the benefits of our products.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that’s dedicated to making a positive impact
Duty Manager - Store Management - Full Time employer: Planet Organic
Contact Detail:
Planet Organic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Store Management - Full Time
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Planet Organic. Check out their social media and website to understand their values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! As a Duty Manager, you'll need to demonstrate your ability to lead and motivate a team. Think of specific examples from your past experiences where you've successfully managed a team or resolved customer issues. This will make your answers more impactful during the interview.
✨Tip Number 3
Show your passion for health and sustainability! Make sure to express your enthusiasm for organic living and how it aligns with your personal values. Share any relevant experiences or knowledge you have about health and well-being to stand out as a candidate who truly fits the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Planet Organic careers page. This not only streamlines the process but also shows your commitment to joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Duty Manager - Store Management - Full Time
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for health and sustainability shine through. We want to see how excited you are about making a difference in the community and how that aligns with our mission at Planet Organic.
Tailor Your Experience: Make sure to highlight your previous retail experience and leadership skills. We’re looking for someone who can motivate a team and deliver exceptional customer service, so share specific examples of how you've done this in the past.
Be Detail-Oriented: Pay attention to the details in your application. Just like in store management, being organised and detail-oriented is key. Double-check for any typos or errors before hitting send, as it reflects your operational know-how.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Planet Organic
✨Know the Company Inside Out
Before your interview, take some time to research Planet Organic. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've motivated a team or resolved conflicts. Highlight how you can inspire others to deliver exceptional customer service.
✨Demonstrate Customer-Centric Thinking
Prepare to share experiences where you went above and beyond for customers. Think about how you can create a welcoming environment and resolve issues quickly. This will show that you understand the importance of customer experience in retail.
✨Be Ready to Discuss Operational Efficiency
Since the role involves overseeing store operations, be prepared to talk about your experience with inventory management, stock control, and maintaining high standards of hygiene and safety. Share any relevant metrics or KPIs you've successfully managed in the past.
