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- Tasks: Lead a team to deliver exceptional customer service and ensure smooth store operations.
- Company: Join Planet Organic, a brand committed to health and sustainability.
- Benefits: Enjoy a 35% discount, 28 days holiday, and career development opportunities.
- Why this job: Make a real difference in your community while growing your career.
- Qualifications: Retail experience and proven leadership skills are essential.
- Other info: Be part of a welcoming team dedicated to positive impact.
The predicted salary is between 28000 - 30000 £ per year.
Duty Manager – Store Management – Full Time
Department: Store Management
Employment Type: Permanent
Location: Broadway Market
Reporting To: Store Manager
Compensation: £28,000 – £30,000 / year
Description
As a Duty Manager at Planet Organic, you are a key player in bringing our mission to life every day. You’ll be leading by example, guiding your team to deliver excellent service, and ensuring that the store runs smoothly and efficiently. You’ll have the opportunity to inspire others, drive results, and make a real difference in your community – all while growing and developing in your career. If you’re passionate about health, sustainability, and exceptional customer experiences, this role is for you.
Key Responsibilities
- Team Leadership: Lead, motivate, and support your team to deliver outstanding customer service. Ensure the team is equipped with the right tools, training, and knowledge to succeed and grow.
- Customer Experience: Provide a welcoming and enjoyable experience for every customer. Lead by example on the shop floor, assisting customers and resolving any concerns with a positive attitude and quick action.
- Sales & Performance: Maximise store performance by achieving sales targets, monitoring KPIs, and helping your team understand how they can contribute to success.
- Operational Efficiency: Oversee store operations, ensuring everything runs smoothly—from inventory management to product displays, stock levels, and more. Keep an eye on the details to ensure nothing is overlooked.
- Staff Management: Support recruitment, training, and development of team members. Create a positive working environment where everyone feels valued and motivated to contribute their best.
- Inventory & Stock Control: Ensure stock levels are maintained, with careful attention to sales trends, stock rotation, and merchandising to avoid wastage and ensure product availability.
- Food Hygiene & Health & Safety: Ensure high standards of food hygiene and safety are maintained throughout the store. Comply with all health and safety regulations to ensure the safety and well-being of both staff and customers.
- Financial Responsibility: Assist with managing expenses, tracking budgets, and preparing reports to ensure we meet our financial goals while maintaining operational excellence.
- Administrative Support: Handle essential paperwork, including payroll, schedules, and performance reviews. Support the management team with day-to-day administrative tasks as needed.
- This is not an exhaustive list of responsibilities and may change based on business needs.
Skills, Knowledge and Expertise
- Retail Experience: Previous experience as a Duty Manager or Team Leader in a retail environment, with a proven track record of managing teams and delivering exceptional results.
- Proven Leadership: You’ve got experience leading teams, with a knack for fostering collaboration, enthusiasm, and motivation to drive high performance.
- Customer-Centric: A natural communicator, you lead by example and know how to make every customer feel valued.
- Operational Know-How: You’re organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Passionate About Health & Well-being: You share our passion for organic, sustainable living and are excited to inspire others about the benefits of our products.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that\’s dedicated to making a positive impact
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Duty Manager - Store Management - Full Time employer: Planet Organic
Contact Detail:
Planet Organic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Store Management - Full Time
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Planet Organic. Check out their social media and website to understand their values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! As a Duty Manager, you'll need to demonstrate your ability to lead and motivate a team. Think of specific examples from your past experiences where you’ve successfully managed a team or resolved customer issues. This will make your answers more impactful during the interview.
✨Tip Number 3
Show your passion for health and sustainability! Make sure to express your enthusiasm for organic products and sustainable living during your interview. Share any personal experiences or knowledge you have about these topics to highlight your fit for the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the StudySmarter site. This not only streamlines the process but also shows your commitment to joining our team. Plus, it gives us a chance to see your application in the best light!
We think you need these skills to ace Duty Manager - Store Management - Full Time
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and sustainability shine through. We want to see how your values align with our mission at Planet Organic!
Tailor Your Experience: Make sure to highlight your previous retail experience and leadership skills. We’re looking for someone who can motivate a team and deliver exceptional customer service, so give us the details that show you can do just that!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Duty Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Planet Organic.
How to prepare for a job interview at Planet Organic
✨Know the Company Inside Out
Before your interview, take some time to research Planet Organic. Understand their mission, values, and what sets them apart in the retail space. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've motivated teams in the past, resolved conflicts, or improved performance. This will demonstrate your capability to inspire others.
✨Prepare for Customer-Centric Scenarios
Expect questions about customer service. Think of situations where you went above and beyond for a customer or handled a difficult situation effectively. Highlight your ability to create a welcoming environment and ensure customer satisfaction.
✨Demonstrate Operational Know-How
Be ready to discuss your experience with inventory management, sales targets, and operational efficiency. Prepare examples that showcase your attention to detail and ability to manage multiple priorities, as these are crucial for the role.
