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- Tasks: Lead store security, train teams, and ensure safety across multiple locations.
- Company: Join a mission-driven team at Planet Organic, focused on sustainability.
- Benefits: Enjoy 35% discount, 33 days holiday, and access to great benefits.
- Why this job: Make a real impact on safety and security in a vibrant retail environment.
- Qualifications: SIA License and experience in store detective roles required.
- Other info: Flexible hours and a chance to work with passionate colleagues.
The predicted salary is between 40000 - 42000 £ per year.
The Store Detective Lead is a key role in ensuring the safety, security, and wellbeing of our colleagues, customers, and stores. You’ll take ownership of the operational security function, leading store detective activity, managing and training third‑party guards, and equipping store teams with the tools and knowledge to mitigate risk. This role plays a central part in reducing unknown margin loss (UML), supporting theft investigations, and driving a culture of safety across all Planet Organic stores.
Key Responsibilities
- Carry out store detective duties across multiple store locations.
- Lead, train, and manage internal and third‑party security guards, collaborating with our wider security provider to maintain consistent standards.
- Deliver risk management training for store management teams.
- Oversee theft reporting processes and work closely with police to provide evidence and case support.
- Design and implement processes to strengthen colleague and customer safety.
- Build effective partnerships with internal stakeholders and external security providers.
- Analyse customer and store security‑related complaints to identify trends, address root causes, and drive preventative measures.
- Review and assess CCTV footage to support investigations, identify risks, and recommend improvements.
- Coordinate security rotas with our external provider, ensuring schedules are accurate, and aligned with our operational needs.
Skills, Knowledge and Expertise
- Valid SIA License.
- Proven store detective experience, ideally across multi‑site retail, hospitality, or a similar security environment.
- Proven experience in delivering training and people management.
- Strong communication skills, with the ability to influence and build trust at all levels.
- Flexible availability: this role requires working across weekdays, weekends, evenings, and occasional late‑night shifts.
- Genuine passion for the organic and sustainable retail sector is a plus.
Benefits
- 35% colleague discount across all stores
- 33 days of holiday per year, including public holidays
- Access to our benefits platform after 3 months service
- Access to our pension provider after 3 months service
- Be part of a welcoming, mission‑driven team dedicated to making a positive impact
Store Detective Lead in City of Westminster employer: Planet Organic
Contact Detail:
Planet Organic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Detective Lead in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current employees at Planet Organic on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common security scenarios in retail. Think about how you'd handle theft investigations or train staff on risk management. Show us you’re ready to tackle real challenges!
✨Tip Number 3
Practice your communication skills! As a Store Detective Lead, you'll need to influence and build trust. Role-play with a friend to nail down your pitch and responses to tricky questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission-driven team.
We think you need these skills to ace Store Detective Lead in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Detective Lead role. Highlight your relevant experience in security and training, and don’t forget to mention your SIA License. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the organic retail sector and how your background makes you a perfect fit for this role. We love seeing genuine enthusiasm!
Showcase Your Leadership Skills: Since this role involves leading and managing teams, make sure to highlight any previous leadership experience. Share examples of how you've trained others or improved security processes in past roles. We’re all about teamwork here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Planet Organic
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Store Detective Lead. Brush up on your knowledge about operational security functions, theft investigations, and risk management training. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Showcase Your Leadership Skills
Since this role involves leading and training both internal and third-party security guards, be prepared to share examples of your past leadership experiences. Talk about how you’ve successfully managed teams, delivered training, and built trust with colleagues. This will demonstrate your capability to take charge.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to store security. Think about how you would handle theft incidents or manage security complaints. Practising these scenarios beforehand can help you articulate your thought process clearly during the interview.
✨Passion for the Sector
If you have a genuine interest in organic and sustainable retail, let it shine through! Share why you’re passionate about this sector and how it aligns with your values. This can set you apart from other candidates and show that you’re not just looking for any job, but this specific one.
