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- Tasks: Serve customers, process transactions, and promote organic products in a fun environment.
- Company: Join Planet Organic, a leader in health and sustainability.
- Benefits: Enjoy 35% discount, 28 days holiday, and career development opportunities.
- Why this job: Make a positive impact while learning about food and health.
- Qualifications: Customer service skills and a passion for health are essential.
- Other info: Flexible shifts available; be part of a supportive team.
The predicted salary is between 22700 - 25300 £ per year.
As a Team Member in the Tills & Grocery department at Planet Organic, you play a vital role in delivering our mission to promote health and sustainability to our community. You will be the face of our store, ensuring every customer experience is fun, educational, and rewarding. Your primary responsibilities include serving customers at the till, processing transactions, and providing knowledgeable guidance on our organic and natural products. You'll also collaborate with your team to complete daily tasks and maintain our high standards. With opportunities for growth and development, you’ll be supported from day one as you begin your journey with Planet Organic.
Key Responsibilities
- Make every customer experience fun, educational and rewarding.
- Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
- Serve customers at till points, process cash and card transactions.
- Accurately prepare and package incoming Deliveroo orders in a timely manner to ensure a smooth customer experience.
- Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
- Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.
This is not an exhaustive list of responsibilities and may change based on business needs.
What We’re Looking For
- Excellent customer service skills & willingness to learn.
- Passionate about food, health and well-being.
- Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
- Previous experience in retail and food & drink servery preferred but not essential.
- Our stores operate during evenings, weekends, and public holidays, so we’re looking for team members who are flexible with their availability and can adapt to different shift patterns as needed.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that’s dedicated to making a positive impact
Team Member - Tills & Grocery - Full Time employer: Planet Organic Limited
Contact Detail:
Planet Organic Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Tills & Grocery - Full Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Planet Organic. Understand their mission and values, especially around health and sustainability. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the store, think about how you can make every customer interaction fun and educational. Role-play with a friend or family member to get comfortable with answering questions about organic products.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working various shifts, so highlight your availability during the interview. Show that you're willing to jump in wherever needed, whether it's at the till or helping with Deliveroo orders.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Team Member - Tills & Grocery - Full Time
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food, health, and sustainability right from the start. Mention any relevant experiences or interests that align with our mission at Planet Organic.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your customer service skills and any experience in retail or food service that makes you a great fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Planet Organic Limited
✨Know Your Products
Familiarise yourself with the organic and natural products sold at Planet Organic. Being able to discuss their benefits and answer customer queries will show your passion for food and health, making you a standout candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you made a customer's experience fun or educational, as this aligns perfectly with the role's requirements.
✨Demonstrate Team Spirit
Be ready to discuss your experience working in teams. Highlight how you’ve collaborated with others to achieve common goals, as teamwork is essential in this role, especially when completing daily tasks.
✨Flexibility is Key
Since the store operates during evenings, weekends, and public holidays, be prepared to talk about your availability. Showing that you're adaptable and willing to work different shifts will make you an attractive candidate.
