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- Tasks: Provide top-notch customer service and manage member accounts at the gym front desk.
- Company: Leading fitness company in Northern Ireland with a supportive culture.
- Benefits: Flexible hours, great team environment, and a chance to inspire others.
- Why this job: Join a passionate team and help create positive experiences for fitness enthusiasts.
- Qualifications: Must be 18+, with customer service skills and a love for fitness.
- Other info: Perfect for students seeking part-time work in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
A leading fitness company in Northern Ireland is seeking a Member Services Representative to provide exceptional customer service and ensure a positive member experience. The role involves handling front desk activities, managing member accounts, and addressing inquiries.
Ideal candidates should be 18+, possess customer service skills, and have a passion for fitness. This position offers flexible hours, making it an excellent opportunity for those looking to make a difference in a supportive environment.
Member Experience Specialist – Gym Front Desk & Tours employer: Planet Fitness
Contact Detail:
Planet Fitness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Experience Specialist – Gym Front Desk & Tours
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about their approach to fitness.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face at the front desk. This will help you feel more confident during interviews and show that you're ready to tackle member inquiries.
✨Tip Number 3
Network with current employees! If you know someone working there, ask them about their experiences. They might give you insider tips that can help you stand out when you apply through our website.
✨Tip Number 4
Be enthusiastic about fitness! Share your passion during interviews and how it drives you to provide exceptional service. This will resonate well with the hiring team looking for someone who truly cares about member experience.
We think you need these skills to ace Member Experience Specialist – Gym Front Desk & Tours
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let us know why you're passionate about fitness! Share any personal experiences or interests that highlight your enthusiasm for the industry. This will help us see how you can contribute to our positive member experience.
Highlight Your Customer Service Skills: Make sure to showcase your customer service skills in your application. We want to hear about your previous experiences where you went above and beyond to help customers. Specific examples will make your application stand out!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the Member Experience Specialist role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Planet Fitness
✨Know the Company
Before your interview, take some time to research the fitness company. Understand their values, mission, and what makes them stand out in Northern Ireland. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses on providing exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think about specific situations that highlight your problem-solving skills and ability to create a positive experience.
✨Demonstrate Your Passion for Fitness
As a Member Experience Specialist, your enthusiasm for fitness is key. Be ready to discuss your personal fitness journey or any relevant experiences that showcase your commitment to a healthy lifestyle. This will resonate well with the interviewers and align with the company’s focus.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Asking about team dynamics or opportunities for growth shows that you’re serious about your future there and helps you gauge if it’s the right fit for you.
