Club Operations Leader — People‐First Manager in London
Club Operations Leader — People‐First Manager

Club Operations Leader — People‐First Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead club operations, hire and train staff, and create a friendly environment for members.
  • Company: A leading fitness franchise dedicated to a Judgement Free experience.
  • Benefits: Competitive pay, benefits, and a supportive team culture.
  • Why this job: Join a passionate team making a positive impact on people's lives through fitness.
  • Qualifications: Customer service experience and willingness to become CPR certified.
  • Other info: Great opportunity for personal growth in a vibrant fitness community.

The predicted salary is between 36000 - 60000 £ per year.

A leading fitness franchise is seeking a motivated Club Manager to oversee operations in the United Kingdom, ensuring a Judgement Free member experience. The role includes:

  • Hiring and training staff
  • Managing performance
  • Creating schedules
  • Fostering a friendly environment

Candidates should have customer service experience and be willing to become CPR certified. Join an enthusiastic team focused on improving lives through fitness, with competitive compensation and benefits.

Club Operations Leader — People‐First Manager in London employer: Planet Fitness

As a leading fitness franchise, we pride ourselves on being an excellent employer that prioritises a people-first culture. Our Club Operations Leader role offers competitive compensation, comprehensive benefits, and ample opportunities for professional growth within a supportive team dedicated to enhancing member experiences. Join us in a vibrant environment where your contributions truly make a difference in the lives of our members and community.
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Contact Detail:

Planet Fitness Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Club Operations Leader — People‐First Manager in London

Tip Number 1

Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Club Operations Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions related to club management and customer service. We recommend role-playing with a friend to build your confidence and ensure you can showcase your people-first approach effectively.

Tip Number 3

Showcase your passion for fitness! When you get the chance to chat with potential employers, share your personal fitness journey and how it aligns with their mission of improving lives through fitness. It’ll help you stand out as a candidate who truly cares.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that Club Manager position, and applying directly can give you an edge over other candidates. Let’s get you into that dream job!

We think you need these skills to ace Club Operations Leader — People‐First Manager in London

Customer Service Experience
Staff Hiring and Training
Performance Management
Scheduling
Team Leadership
CPR Certification
Operational Oversight
Communication Skills
Problem-Solving Skills
Friendly Environment Creation
Motivational Skills
Fitness Industry Knowledge

Some tips for your application 🫡

Show Your Passion for Fitness: When writing your application, let your enthusiasm for fitness shine through. We want to see how you can contribute to creating a Judgement Free member experience and how your values align with ours.

Highlight Your People Skills: As a Club Operations Leader, you'll be managing staff and ensuring a friendly environment. Make sure to showcase your customer service experience and any relevant leadership roles you've held in the past.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Planet Fitness

Know the Company Culture

Before your interview, dive into the fitness franchise's values and mission. Understanding their 'Judgement Free' ethos will help you align your answers with what they stand for, showing that you're a perfect fit for their team.

Showcase Your People Skills

As a Club Operations Leader, you'll be managing staff and creating a friendly environment. Prepare examples from your past experiences where you've successfully hired, trained, or motivated a team. This will demonstrate your capability to foster a positive atmosphere.

Prepare for Customer Service Scenarios

Expect questions about handling difficult customer situations. Think of specific instances where you provided excellent service or resolved conflicts. This will highlight your customer service experience and show that you can maintain the 'Judgement Free' experience.

Get CPR Certified (or at least show your willingness)

If you’re not already CPR certified, mention your eagerness to obtain this certification. It shows your commitment to safety and readiness to take on responsibilities that come with the role, making you a more attractive candidate.

Club Operations Leader — People‐First Manager in London
Planet Fitness
Location: London

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