At a Glance
- Tasks: Engage and inspire members in their fitness journeys while leading group classes.
- Company: Join the vibrant Planet Fitness family, a leader in the fitness industry.
- Benefits: Enjoy free membership, medical insurance, and exciting team events.
- Why this job: Make a real difference in people's lives in a supportive, judgement-free environment.
- Qualifications: Customer service experience preferred; must be 18+ and willing to get certified.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 10 - 15 £ per hour.
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values.
Who You Are
- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF team members.
- Pride yourself on your work while being punctual, reliable and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with integrity and show respect to everyone around you.
- Exhibit strong communication skills and have an ability to listen and empathize.
- Inspire and motivate others to achieve their goals.
- Are a quick study with the ability to apply what you have learned during online and hands‑on training.
About the Fitness Trainer Role
As a Fitness Trainer, you will operate the Planet Fitness group fitness program (PE@PF). These responsibilities include:
- Creating a class schedule for members.
- Proactively engage with members on the club floor regarding their fitness goals; instruct them on how to safely use the equipment and provide support as needed.
- Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Frequently perform a comprehensive walk of all fitness areas to ensure a great member experience.
- Quickly address issues as they are identified.
- Perform prospective member calls and tours; assessing their membership needs and offering Trainer services.
Daily responsibilities of the Fitness Trainer may also include:
- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
About Your Qualifications
- 6-12 months of experience in a customer service environment is preferred.
- Must be 18 years of age or older.
- Ability to pass a background check.
- Willing to become CPR/AED Certified (Training provided by Planet Fitness).
- Nationally Certified Training Certificate required.
- Basic computer proficiency.
Physical Demands of the Fitness Trainer role
- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 75 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness!
- Medical Insurance
- Free Black Card Membership
- Employee perks and discounts
- Engaging team-building competitions and social events
Health and Safety Requirements
Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at‑risk behaviours to leadership, and conducting work in a safe manner.
Fitness Trainer employer: Planet Fitness
Contact Detail:
Planet Fitness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Trainer
✨Tip Number 1
Get to know the gym culture! Spend some time in the club before your interview. Chat with current trainers and members to understand what makes Planet Fitness special. This will help you connect with the team and show your genuine interest.
✨Tip Number 2
Show off your passion for fitness! During your interview, share personal stories about how fitness has impacted your life. This will resonate with the hiring team and demonstrate that you embody the values of the Judgement Free Zone®.
✨Tip Number 3
Be ready to demonstrate your skills! You might be asked to lead a mock class or give a quick fitness demo. Prepare a fun and engaging routine that showcases your ability to motivate and inspire others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Fitness Trainer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fitness and helping others shine through. We want to see how you connect with our mission of creating a Judgement Free Zone® and how you can contribute to our positive environment.
Tailor Your Experience: Make sure to highlight any relevant experience in customer service or fitness training. We love seeing how your background aligns with the role of a Fitness Trainer, so don’t hold back on sharing those experiences that showcase your skills!
Be Personable: Remember, we’re all about creating a welcoming atmosphere! Use a friendly tone in your application and show us your communication skills. This is your chance to demonstrate how you would engage with members and make them feel at home.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be part of the process from the get-go. Let’s get you on board with the PF family!
How to prepare for a job interview at Planet Fitness
✨Know the Planet Fitness Culture
Before your interview, take some time to understand Planet Fitness's mission and values. They pride themselves on creating a Judgement Free Zone®, so be ready to discuss how you can contribute to this positive environment and make members feel welcome.
✨Showcase Your Passion for Fitness
As a Fitness Trainer, your enthusiasm for fitness is key. Be prepared to share your personal fitness journey and how it aligns with helping others achieve their goals. This will demonstrate your genuine motivation for supporting members in their fitness journeys.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various situations, such as dealing with a member who feels intimidated or addressing equipment issues. Think of examples from your past experiences where you've successfully navigated similar challenges.
✨Highlight Your Communication Skills
Strong communication is crucial in this role. During the interview, emphasise your ability to listen and empathise with others. You might even want to practice explaining fitness concepts clearly, as this will show your potential to connect with members effectively.