At a Glance
- Tasks: Provide exceptional customer service and manage front desk activities at Planet Fitness.
- Company: Join the vibrant team at Planet Fitness, where fitness meets fun!
- Benefits: Enjoy health insurance, flexible scheduling, free gym access, and employee discounts.
- Other info: Opportunities for advancement and professional development in a casual dress code.
- Why this job: Make a positive impact on members' fitness journeys while working in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
Future Opening: Overnight Closer Full Time
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to . NOTE: This email is for accommodation requests ONLY. Any other inquiries will not receive a response.
Top Benefits and Perks
- Opportunity for Advancement
- Health Insurance options (Medical, Dental, Vision)
- Life Insurance & Disability Coverage options
- Paid Time Off (PTO) & 7 Paid Holidays off per year
- Flexible Scheduling
- 401(k) with Company Match
- Daily Pay Options
- Employee Discounts on Products and Services
- Professional Development & Training
- Casual Dress Code & Free Work Shirt options yearly
- Free Gym Access
- Free Tanning
- Free Wellness Spa Services
- Employee Wellness Programs w/yearly $125 reimbursement option
- Exclusive Discounts at Outside Retailers
Job Summary
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will also close that day’s shift for that business day.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
Overnight Closer Full Time in Winchester employer: Planet Fitness - Glow Brands
At Planet Fitness in Winchester, we pride ourselves on being an exceptional employer that values our team members' growth and well-being. With a supportive work culture that promotes flexibility, professional development, and a range of health benefits, including free gym access and wellness programs, we ensure our employees feel valued and empowered. Join us for a rewarding career where you can make a positive impact on our members' fitness journeys while enjoying exclusive perks and opportunities for advancement.
Contact Detail:
Planet Fitness - Glow Brands Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Closer Full Time in Winchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections at Planet Fitness. A personal recommendation can really give you an edge in landing that Overnight Closer role.
✨Tip Number 2
Be ready for the interview! Research common questions for customer service roles and practice your answers. We want you to showcase your exceptional customer service skills and how you can create a positive experience for members.
✨Tip Number 3
Dress to impress, but keep it casual! Since Planet Fitness has a casual dress code, aim for smart-casual attire that reflects your personality while still looking professional. First impressions matter!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest openings and updates directly from us, making your job search smoother.
We think you need these skills to ace Overnight Closer Full Time in Winchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to customise your application for the Overnight Closer role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in the position!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Planet Fitness - Glow Brands
✨Know Your Stuff
Before the interview, make sure you understand what Planet Fitness is all about. Familiarise yourself with their values and the services they offer. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
As an Overnight Closer, you'll be interacting with members and guests a lot. Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer – this will really impress them!
✨Dress the Part
Even though Planet Fitness has a casual dress code, it's important to look presentable for your interview. Opt for smart-casual attire that reflects the friendly and approachable vibe of the gym. This shows that you respect the opportunity and are serious about the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for an Overnight Closer. This not only shows your interest but also helps you determine if the job is the right fit for you.
