Club Operations Lead: Elevate Member Experience

Club Operations Lead: Elevate Member Experience

Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to enhance member experience and ensure a safe, clean environment.
  • Company: Join Planet Fitness, a leader in the fitness industry with a Judgement Free Zone culture.
  • Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
  • Other info: Dynamic work environment with potential for career advancement.
  • Why this job: Make a difference in members' lives while developing your leadership skills.
  • Qualifications: Experience in team management and a passion for fitness and customer service.

The predicted salary is between 24750 - 30250 Β£ per year.

Planet Fitness seeks an Assistant Manager to support club operations and deliver its Judgement Free Zone experience.

The role emphasizes onboarding and training, leading a team to meet KPI goals, and ensuring safe, clean facilities that consistently satisfy members.

You will supervise front-line staff, coach performance, assist with hiring, and resolve member or staff concerns while maintaining high standards of service and safety across daily club activities.

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Club Operations Lead: Elevate Member Experience employer: Planet Fitness

At Planet Fitness, we pride ourselves on fostering a supportive and inclusive work environment that empowers our employees to thrive. As a Club Operations Lead, you will benefit from comprehensive training programs, opportunities for career advancement, and a culture that prioritises member satisfaction and team collaboration. Located in a vibrant community, our clubs offer a unique chance to make a positive impact while enjoying a rewarding career in the fitness industry.

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Contact Details:

Planet Fitness Recruitment Team

We think you need these skills to ace Club Operations Lead: Elevate Member Experience

Communication Skills
Problem-Solving Skills
Attention to Detail
Customer Service
Leadership Skills
Adaptability
Time Management