QA Engineer II

About Us: Planet DDS is the leading provider of cloud-enabled dental software solutions serving over 10,000 practices in North America with over 60,000 users. The company delivers a complete platform of solutions for dental practices including Denticon Practice Management, Apteryx XVWeb Digital Imaging, and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today’s dental practices in North America.

Overview: Join a new team responsible for taking the dental industry's market-leading SaaS product to the next level! The successful candidate will be a self-motivated, critical thinker with excellent communication skills. We’re seeking someone who can take high-level direction, gain consensus, and drive tasks to completion. The ideal candidate for this team doesn’t shy away from learning something new or experimenting with technologies to find the right solution. A friendly, hard-working, positive, and pragmatic person with a true passion for solving problems with technology will fit in well with our dynamic team. This role is hybrid working 1-2x per week out of our Glasgow office.

Responsibilities & Duties:

• Advocate for quality throughout the software development process.
• Design, implement and maintain the automated testing framework for SaaS products.
• Mentor and train other team members on automation, quality practices and principles.
• Contribute to code reviews, design reviews, effort estimates, task breakdowns, and other team discussions.
• Assess and raise risks across the Planet DDS solution.
• Work with the engineering team on continuously improving the performance, scalability, and reliability of Planet DDS products.
• Collaborate with the product and engineering teams to design and deploy new features.
• Learn about the latest tools and patterns consistent with your role.
• Other duties as assigned.

Qualifications:

• 3+ or more years of experience in a software engineering development, test, and/or QA role.
• Experience in automation testing and building automation frameworks from the ground up.
• Experience in programming (ideally JavaScript/TypeScript and/or C#).
• Experience with test case management techniques, technologies, and approaches.
• Tools Jira & Zephyr Scale would be beneficial.
• Knowledge of how to characterize different risk scenarios (Examples: functional/closed-box, boundary, verification and validation, acceptance, load, stress, performance, HA/DR).
• Sense of ownership and pride in your performance and its impact on the company’s success.
• Strong collaboration and communication skills.
• Ability to engage throughout the department and the company to achieve goals.

About You: You respect and share our values: Collaborative, Empathetic, Accountable, Trustworthy & Ambitious. You love working with teams of smart and driven people who are excited to solve challenging problems and believe collaboration is key to success. You can talk about complex software systems and have ideas on how to effectively build high-quality, performant, deployable, and easily supportable software. You exhibit dogged determination to get to the root of problems. You care about best-practices and evangelizing them with the team. You can clearly convey your thoughts, enjoy presenting what you’ve done, and can cater your message to audiences both technical and non-technical. You are passionate about self-development and keeping up to date with relevant technologies and techniques.

Behavior and Scope: You raise issues early when you see obstacles to achieving a goal and work to find solutions. You volunteer to get involved in the solution even if it is beyond your own team or role. You speak up on broader issues in the domain beyond your own work, such as processes, company issues or large projects. You’re able to reason about the purpose of each component in a system and how they interact with each other to support the product. You can lead and guide other team members, and seek accountability. You are comfortable in challenging others, including management, to make sure we do the right thing.

PLANET DDS CORE IDEOLOGY: Why are we here? Unleashing dentists and their staff to focus on patient care. Where are we headed? In the next 5 years, Planet DDS will remain the leading provider of cloud-based technology solutions in North America, expanding to serve more than 25,000 dental practices. How do we get there? To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values: Collaborative – Working independently and across teams, we create scalable solutions to enable company growth. Empathetic – We are educated on the experience of our customers and feel vested in their success. Accountable – We feel ownership for the quality of our work and take pride in the positive outcomes. Trustworthy – We operate with integrity and honesty, making promises we know that we can keep. Ambitious – We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders.

An Equal Opportunity Employer – Including Disability/Veterans