Senior Data Analyst in London

Overview

Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US.

What You'll Do

As a Senior Data Analyst, you'll play a strategic role in transforming complex data into actionable insights that directly fuel our business growth and critical decisions. You'll craft compelling data narratives, turning raw information into valuable assets that guide product development and key strategic choices. Collaborating across teams, you'll uncover pivotal metrics and deep customer insights, empowering informed decisions throughout Planday. Through impactful visualizations and persuasive communication, you'll ensure these insights resonate with stakeholders at all levels. Finally, you'll leverage advanced analytical techniques to pioneer predictive modeling and automation, fostering a culture of data-driven innovation that is central to Planday's continued success.

Responsibilities

• Collaborating cross-functionally with product, commercial, and leadership teams to define, track, and report critical metrics, delivering comprehensive customer insights.
• Designing and maintaining robust data models that transform raw data into high-value assets, ensuring accuracy and quality.
• Developing impactful, hands-on solutions, visualizations, and dashboards across the business, primarily utilizing Tableau to communicate insights effectively.
• Leveraging expert proficiency in Python, R, and SQL for advanced data manipulation, statistical analysis, and ensuring high data quality.
• Applying advanced statistical analysis techniques for summarizing, interpreting, and predicting data, alongside machine learning concepts for predictive modeling techniques.
• Translating complex data into clear, actionable narratives through compelling data storytelling, impactful presentations, and strong interpersonal communication.

Success looks like

• Exceptional data models that consistently deliver accurate, high-quality data assets, underpinning strategic initiatives.
• Proactive delivery of actionable insights and critical metrics that directly lead to informed decisions and tangible business improvements for product and commercial teams.
• Development and implementation of intuitive and highly impactful visualizations and dashboards that significantly elevate data-driven decision-making across Planday.
• Insights and recommendations that are consistently trusted and acted upon by product and commercial teams, stemming from rigorous analysis and robust data practices.
• Clear and compelling communication of complex data insights, fostering understanding and alignment among stakeholders, resulting in measurable positive business impact.
• Proactive problem-solving and innovative thinking in addressing data-related challenges, leading to continuous improvement and advancement in our analytical capabilities.
• Successful exploration and implementation of advanced analytical techniques, including machine learning, to unlock new opportunities and generate groundbreaking insights.

What You'll Bring With You

• Proven expertise in Python, R, and advanced SQL (including window functions, CTEs) for data management and statistical analysis.
• Proficiency in crafting compelling data stories, leveraging visualization tools like Tableau to transform complex datasets into clear, impactful visualizations that resonate with diverse stakeholders.
• Proven capability in product opportunity sizing, metric development, and building robust metric trees to guide product strategy and evaluation.
• Mastery of advanced statistical analysis techniques, including hypothesis testing, various regression models, and time series analysis for forecasting.
• Solid understanding and practical experience with user activity tracking tools like Mixpanel, Amplitude, or similar product analytics platforms.
• Demonstrated ability to lead and optimize data wrangling and cleaning processes across multiple, complex projects.
• Experience in designing and analyzing experiments (e.g., A/B tests) to establish causal relationships and inform data-driven decision-making.
• Exceptional communication skills, capable of translating complex data insights into compelling narratives through data storytelling and high-impact presentations for both technical and non-technical audiences.
• A highly analytical mindset, consistently identifying and solving complex data challenges with innovative solutions that directly drive data-driven strategic decisions.
• Practical application of machine learning fundamentals to solve specific business problems through predictive modeling.

At Planday, we offer you:

• Benefits like pension, health insurance, inclusive support for new parents and generous vacation.
• On top of your annual base salary, you are offered to be part of an Employee Share Plan.
• Growth and progression opportunities – we want you to grow with us.
• Flexible remote work.
• Strong social culture with lots of team and company activities.
• Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe.
• Healthy work-life balance and autonomous approach to work.

We trust in you and your abilities. At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer. As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process.