At a Glance
- Tasks: Lead a team to enhance customer success and drive growth in a dynamic SaaS environment.
- Company: Planday from Xero, a forward-thinking company focused on customer value.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional development.
- Other info: Join a fast-paced team dedicated to human-centred solutions.
- Why this job: Shape customer relationships and make a real impact on business growth.
- Qualifications: Proven leadership skills and experience in customer success management.
The predicted salary is between 51750 - 63250 £ per year.
Planday from Xero is seeking a Customer Success Leader in the Greater London area.
You will lead a team of Customer Success Managers, shape post-sale strategy, and partner with Sales, Product, and Revenue Operations to ensure customers realize value at scale.
Success means strong retention, expansion, and long-term customer relationships with senior stakeholders.
This role blends leadership with strategic ownership in a fast-paced, human-centered Saa S environment.
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Head of Customer Success & Growth (Remote) in London employer: Planday From Xero
At Planday, we are committed to creating a supportive and inclusive work environment where every employee can thrive. As a Senior Onboarding Consultant, you will enjoy flexible remote work options, generous benefits including health insurance and an Employee Share Plan, and ample opportunities for personal and professional growth. Our vibrant culture fosters collaboration and innovation, ensuring that your contributions make a meaningful impact on the lives of shift workers globally.
