Planday from Xero is seeking a Customer Success Leader in the Greater London area. You will lead a team of Customer Success Managers, shape post-sale strategy, and partner with Sales, Product, and Revenue Operations to ensure customers realize value at scale.
Success means strong retention, expansion, and long-term customer relationships with senior stakeholders. This role blends leadership with strategic ownership in a fast-paced, human-centered SaaS environment.
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Head of Customer Success & Growth (Remote) employer: Planday From Xero
At Planday, we are committed to creating a supportive and inclusive work environment where every employee can thrive. As a Senior Onboarding Consultant, you will enjoy flexible remote work options, generous benefits including health insurance and an Employee Share Plan, and ample opportunities for personal and professional growth. Our vibrant culture fosters collaboration and innovation, ensuring that your contributions make a meaningful impact on the lives of shift workers globally.