Organisational Learning Coordinator in Woking

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries. We won’t stop until we are all equal.

As the Learning & Capability Coordinator, you will play a central role in delivering our global learning priorities—particularly induction programmes and digital learning services. You’ll provide high‑quality administrative, logistical, and technical support to ensure staff across the organisation can easily access and engage with learning.

Key elements of the role include:

• Coordinate learning activities, including scheduling sessions, managing communications, preparing material and supporting logistics.
• Support the delivery of global induction programmes—including setting up sessions, updating content, monitoring participation, and co‑facilitating when needed.
• Be a friendly, responsive point of contact for internal stakeholders and external suppliers.
• Produce and circulate agendas, presentations, reports, and workshop materials.
• Support promotion and awareness of learning resources, tools, and opportunities.
• Maintain team filing systems and ensure documentation is well organised and GDPR compliant.
• Provide ad‑hoc support with procurement activities, invoicing, and supplier administration.
• Manage day‑to‑day operations of our LMS (Plan Academy), including course uploads, enrolments, and data accuracy.
• Own the Plan Academy inbox, investigating and resolving user queries—including more complex technical issues.
• Troubleshoot system problems with internal teams and external vendors.
• Support testing of LMS updates, enhancements, and new features.
• Identify system/process inefficiencies and propose solutions.
• Maintain learning platform content, including One Planet pages and other digital learning sites.
• Support users in navigating platforms confidently, ensuring a smooth and accessible learning experience for all employees.

Project & Team Support

• Contribute to wider Learning & Capability team projects.
• Work collaboratively with colleagues across Global Hub, Regional Hubs, Country Offices, and National Organisations.
• Support the embedding of safeguarding and child protection commitments in all learning processes.

About you

• Strong coordination or administrative experience.
• Excellent problem‑solving skills with the ability to analyse and resolve issues.
• Confident communicator, able to adapt style for different audiences.
• Strong written English. Capable of producing clear, engaging content.
• Comfortable working with digital platforms, systems and data.
• Proficient in Excel, Word, Outlook, PowerPoint.
• Experience with SharePoint and Office 365 tools.
• Previous experience using an LMS or HRIS (or strong willingness to learn).
• Highly organised with strong attention to detail and the ability to manage competing deadlines.
• Experience providing user support or technical guidance.
• Awareness of learning approaches (e.g., 70/20/10).

Please respond to the requirements of the role in your cover letter. Only CVs and cover letters in English will be accepted.

Location: Global Hub, Woking, UK. We are mostly remote working, with annual team visits to the office in Woking. You must have the pre‑existing right to live and work in the United Kingdom without restriction.

Type of Role: 12‑month fixed term contract

Benefits include:

• 25 days annual leave, additional office closure over Christmas
• Flexible and remote working
• Matched company pension contribution up to 7 %
• Employee Assistance Programme

Closing Date: Thursday 16th April 2026 (UK midnight)

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for. We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas. We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion. Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre‑employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. Please note that Plan International will never send unsolicited emails requesting payment from candidates.