Operations Coordinator (People & Culture)

Operations Coordinator (People & Culture)

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Plan International

At a Glance

  • Tasks: Support HR operations, manage employee lifecycle tasks, and resolve HR-related queries.
  • Company: Join Plan International, a global leader in advancing children's rights and equality for girls.
  • Benefits: Enjoy 25 days annual leave, flexible remote work, and a matched pension contribution.
  • Other info: This is a 12-month fixed-term contract with mostly remote work and occasional office visits.
  • Why this job: Make a real impact on children's lives while working in a diverse and inclusive environment.
  • Qualifications: Experience in HR administration, strong numeracy skills, and fluency in English required.

The predicted salary is between 36000 - 60000 £ per year.

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Operations Coordinator (People & Culture)

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.

We won’t stop until we are all equal.

The Opportunity

As Operations Coordinator within the People & Culture team, you’ll play a key role in delivering a high-quality, responsive HR operations service to both managers and employees. Your responsibilities will span the full employee lifecycle, including preparing contracts and documentation, conducting reference and pre-employment checks, managing data in the HRIS system, generating reports, audit requests and delivery of monthly payrolls for International Assignees and Global Hub UK staff. You’ll support both Global Hub (UK and Worldwide) and International employees, ensuring consistency and excellence across all touchpoints.

As part of the operations team, you will be the first point of contact for a wide range of HR-related queries, providing clear guidance on policies and procedures and resolving issues promptly and accurately.

The Individual

We’re seeking a customer-focused, deadline-driven professional with experience in HR administration across the employee lifecycle. You’ll bring operational knowledge in areas such as UK visa processes, payroll, employee benefits, salary sacrifice, and tax. Strong numeracy, attention to detail, and analytical skills—especially in Excel—are essential.

Fluency in written and spoken English is required, along with the ability to clearly explain HR and payroll procedures. You will be adaptable, able to meet service standards, and approach challenges with creativity and collaboration.

Please respond to the requirements of the role in your cover letter.

Only CVs and cover letters in English will be accepted.

Location: Global Hub, Woking, UK. We are mostly remote working, with annual team visits to the office in Woking. You must have the pre-existing right to live and work in the United Kingdom without restriction.

Type of Role: 12 month fixed term contract

Reports to: Head of Operations, People & Culture

Benefits include:

  • 25 days annual leave, additional office closure over Christmas
  • Flexible and remote working
  • Matched company pension contribution up to 7%
  • Employee Assistance Programme

Closing Date: Sunday 24th August 2025 (UK midnight)

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International\'s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.

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Operations Coordinator (People & Culture) employer: Plan International

Plan International is an exceptional employer that champions children's rights and gender equality, fostering a culture of inclusivity and diversity. With flexible remote working options and a commitment to employee well-being, including generous annual leave and a matched pension scheme, we empower our staff to thrive both personally and professionally. Join us in making a meaningful impact while enjoying a supportive work environment at our Global Hub in Woking, UK.

Plan International

Contact Details:

Plan International Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Coordinator (People & Culture)

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Plan International!

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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Plan International.

We think you need these skills to ace Operations Coordinator (People & Culture)

HR Administration
Employee Lifecycle Management
Payroll Processing
Data Management in HRIS
Reference and Pre-employment Checks
UK Visa Processes
Employee Benefits Knowledge

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Plan International. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Plan International and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Plan International. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Plan International's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Plan International

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Plan International.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Plan International will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Plan International and how you would contribute to adapting HR strategies.