At a Glance
- Tasks: Support HR operations, manage employee lifecycle, and resolve HR-related queries.
- Company: Join Plan International, a global leader in advancing children's rights and equality for girls.
- Benefits: Enjoy 25 days annual leave, flexible remote work, and a matched pension contribution.
- Why this job: Make a real impact on children's lives while working in a diverse and inclusive environment.
- Qualifications: Experience in HR administration, strong numeracy, and fluency in English required.
- Other info: This is a 12-month fixed-term contract with mostly remote work and occasional office visits.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Operations Coordinator (People & Culture)
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.
Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.
We won’t stop until we are all equal.
The Opportunity
We’re looking for an organised, proactive, and service‑driven Operations Coordinator to join our People & Culture team. In this role, you’ll help deliver a high‑quality, responsive HR operations service to colleagues and managers across the Global Hub (UK and Worldwide) and our International employees.
You’ll be involved in the full employee lifecycle — ensuring every touchpoint is accurate, timely, and aligned with our values. From issuing contracts and preparing onboarding documentation, to completing reference and pre‑employment checks, to maintaining high‑quality data and supporting payroll processes, your work will help create a seamless experience for all employees.
What You’ll Be Doing
- Preparing employment contracts, letters and employee documentation
- Conducting reference checks and coordinating pre‑employment screening
- Managing and updating employee data in the HRIS
- Producing reports, supporting audits and ensuring data integrity
- Delivering monthly payroll inputs for International Assignees and Global Hub UK colleagues
- Acting as the first point of contact for HR queries, providing clear and helpful advice
- Supporting both Global Hub and International staff with consistent, high-quality HR administrative support
- Contributing to cross-team projects to improve processes and enhance the employee experience
What You’ll Bring
Strong organisational skills and attention to detail
- A customer‑focused approach, with the ability to respond proactively and professionally to a wide range of queries
- Experience in HR administration or operations (or a strong interest in building a career in this area)
- Confidence working with HR systems and handling sensitive data
- A collaborative mindset and enthusiasm for continuous improvement
Why Join Us?
You’ll be part of a supportive, dedicated People & Culture team committed to delivering excellent service across a truly global workforce. This role offers a chance to deepen your HR expertise, contribute to meaningful change initiatives, and grow your career in an organisation that values people, culture, and continuous learning.
Location
Global Hub, Woking, UK. We are mostly remote working, with annual team visits to the office in Woking. You must have the pre-existing right to live and work in the United Kingdom without restriction.
Type of Role
12 month fixed term contract
Reports to
Head of Operations, People & Culture
Benefits
- 25 days annual leave, additional office closure over Christmas
- Flexible and remote working
- Matched company pension contribution up to 7%
- Employee Assistance Programme
Closing Date
Sunday 29th March 2026 (UK midnight)
Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.
We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.
We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.
Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.
A range of pre‑employment checks will be undertaken in conformity with Plan International\’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Please note that Plan International will never send unsolicited emails requesting payment from candidates.
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Operations Coordinator (People & Culture) employer: Plan International
Contact Detail:
Plan International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator (People & Culture)
✨Tip Number 1
Familiarise yourself with the specific HR processes mentioned in the job description, such as UK visa processes and payroll management. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Plan International to gain insights into their culture and operations. This can provide you with valuable information that you can use to tailor your approach and show how you align with their values.
✨Tip Number 3
Prepare to discuss your experience with HR administration across the employee lifecycle. Be ready to share specific examples of how you've successfully managed similar tasks, as this will highlight your suitability for the Operations Coordinator role.
✨Tip Number 4
Showcase your analytical skills, especially in Excel, by preparing a few examples of reports or data analyses you've conducted in previous roles. This will help you stand out as a candidate who can handle the data management aspects of the position.
We think you need these skills to ace Operations Coordinator (People & Culture)
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to specifically address the requirements of the Operations Coordinator role in your cover letter. Highlight your experience in HR administration and how it aligns with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasise your operational knowledge in areas such as payroll, UK visa processes, and employee benefits. Mention your strong numeracy and analytical skills, particularly in Excel, as these are essential for the role.
Demonstrate Customer Focus: Illustrate your customer-focused approach by providing examples of how you've successfully handled HR-related queries or resolved issues in previous roles. This will show that you can deliver a high-quality service to both managers and employees.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no grammatical errors or typos. A polished application reflects attention to detail, which is crucial for this position.
How to prepare for a job interview at Plan International
✨Understand the Organisation's Mission
Before your interview, take some time to research Plan International's mission and values. Understanding their commitment to children's rights and gender equality will help you align your answers with their goals and demonstrate your passion for the role.
✨Showcase Your HR Knowledge
Be prepared to discuss your experience in HR administration, particularly around the employee lifecycle. Highlight your familiarity with UK visa processes, payroll, and employee benefits, as these are crucial for the Operations Coordinator role.
✨Demonstrate Attention to Detail
Since the role requires strong numeracy and analytical skills, be ready to provide examples of how you've successfully managed data and reports in previous positions. Mention any specific tools or software you’ve used, especially Excel.
✨Prepare for HR-Related Queries
As the first point of contact for HR-related queries, you should be able to clearly explain policies and procedures. Think of common HR questions and prepare concise, informative responses that reflect your understanding of the role.