At a Glance
- Tasks: Process donations and ensure supporters feel valued and connected to our mission.
- Company: Join Plan International UK, a global charity dedicated to children's rights and equality.
- Benefits: Be part of a values-driven team with a focus on positive change and collaboration.
- Other info: This role offers a chance to grow in a supportive environment committed to equality.
- Why this job: Make a real impact in the lives of children, especially girls, around the world.
- Qualifications: Experience in donation processing and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Fixed-term contract until 30 November 2026. Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential, and every girl can choose her own future. We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
At Plan International UK, we are committed to delivering exceptional supporter experiences. We’re looking for a Supporter Income Executive to play a key role in making every supporter feel valued, appreciated, and connected to our mission of creating a just world for all children, especially girls.
In this role, you’ll ensure the smooth and accurate processing of donations, maintain clear and friendly communication, and resolve queries promptly and effectively. Your work will help build lasting relationships with our supporters and ensure they feel proud to stand with us.
You’ll be the person who makes sure every donation, whether it comes through a form, an online platform, or other channels, is processed with care and precision. You’ll also help us stay fully compliant with HMRC Gift Aid regulations and BACS Direct Debit standards, so supporters can give with confidence.
We are seeking someone who brings:
- Hands-on experience processing offline and online donations across multiple channels
- Strong knowledge of Gift Aid regulations and Direct Debit compliance
- Exceptional attention to detail and problem-solving skills to keep things running smoothly
- Great communication skills and the ability to work effectively with colleagues across the organisation
- Experience using CRM or supporter databases to manage and track supporter interactions
You’ll thrive in this role if you’re a natural collaborator who enjoys working as part of a team, loves solving challenges, and is driven by purpose.
If you want to be part of a collaborative, values-driven organisation where your work directly impacts our ability to deliver positive change for children worldwide, this is the role for you. You’ll join a team that supports, celebrates, and shares a commitment to Feminist Leadership Principles and equality.
Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role. The deadline for applications is Sunday 31 May 2026. Interviews will take place between 10 to 12 June 2026.
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
Supporter Income Executive in Islington employer: Plan International UK
Plan International UK is an exceptional employer dedicated to creating a just world for children, particularly girls. With a strong commitment to values-driven work and a collaborative culture, employees are empowered to make a meaningful impact while enjoying opportunities for personal and professional growth. Located in a supportive environment that champions Feminist Leadership Principles, you will be part of a team that celebrates diversity and inclusivity, ensuring every supporter feels valued and connected to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Income Executive in Islington
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Plan International UK. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing our mission inside out. Show us how your values align with ours and how you can contribute to making every supporter feel valued and appreciated.
✨Tip Number 3
Practice your communication skills! Whether it’s answering queries or processing donations, being clear and friendly is key. Role-play with a mate to get comfortable with potential questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Supporter Income Executive in Islington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Supporter Income Executive role. Highlight your hands-on experience with processing donations and your knowledge of Gift Aid regulations to show us you’re the right fit!
Show Off Your Communication Skills:Since this role involves maintaining clear and friendly communication, don’t forget to showcase your exceptional communication skills in your application. Use examples that demonstrate how you've effectively resolved queries or built relationships in previous roles.
Attention to Detail is Key:We’re looking for someone with exceptional attention to detail. Make sure your application is free from typos and errors, and consider including specific instances where your problem-solving skills helped keep things running smoothly.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Plan International UK
✨Know Your Stuff
Make sure you brush up on your knowledge of Gift Aid regulations and Direct Debit compliance. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of processing donations accurately.
✨Showcase Your Communication Skills
Since this role involves maintaining clear and friendly communication with supporters, think of examples from your past experiences where you've successfully resolved queries or built relationships. Be ready to share these stories during the interview!
✨Attention to Detail is Key
Prepare to demonstrate your exceptional attention to detail. You might be asked how you ensure accuracy when processing donations. Think of specific methods or tools you use to keep everything running smoothly and be ready to discuss them.
✨Emphasise Team Collaboration
This role thrives on collaboration, so be prepared to talk about your experience working in teams. Share examples of how you've contributed to team success and how you handle challenges together. This will highlight your fit for their values-driven organisation.
