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For Companies At a Glance
- Tasks: Manage and grow B2B client accounts in the IoT sector.
- Company: Dynamic UK tech company specialising in IoT solutions.
- Benefits: Competitive salary, performance bonuses, hybrid working, and growth opportunities.
- Other info: Collaborative environment with exposure to innovative technologies.
- Why this job: Join a growing business and make an impact in the IoT space.
- Qualifications: Experience in B2B account management and understanding of IoT technology.
The predicted salary is between 40000 - 50000 £ per year.
About the Company
We are working with a growing UK-based technology business specialising in IoT sensor hardware, supporting organisations across smart buildings, energy management and workplace optimisation. Their solutions enable customers to gather real-time data, improve efficiency and make smarter operational decisions across complex environments. With strong growth ambitions across the UK they are now looking to strengthen their commercial team with this role of Account Manager - a great opportunity for someone with a true ‘farmer’ approach to account management.
The Role
This is a customer-focused, commercially driven Account Manager role responsible for managing and growing a portfolio of existing B2B clients. You will act as the primary point of contact, ensuring customers are successfully adopting and gaining value from the company’s IoT hardware solutions, while also identifying opportunities to expand revenue through upselling and cross-selling. The role sits at the intersection of commercial and technical, working closely with internal teams across Sales, Product and Engineering to deliver strong customer outcomes. The existing customer base offers significant growth potential for someone commercially sharp, with strong networking skills and a collaborative approach.
Key Responsibilities
- Account Management & Relationship Building
- Own and manage a portfolio of existing B2B customer accounts
- Build strong, long-term relationships with both commercial and technical stakeholders
- Develop a deep understanding of each customer’s business, objectives and technical environment
- Identify and deliver upsell and cross-sell opportunities
- Support contract renewals and commercial negotiations
- Take ownership of account performance, retention and revenue growth
- Act as a trusted advisor, helping customers understand how IoT hardware fits into their wider solutions
- Work alongside internal product and engineering teams to support technical discussions and resolve challenges
- Translate technical concepts into clear, commercial value for customers
- Develop account plans with clear growth strategies and objectives
- Collaborate cross-functionally to ensure a consistent and effective customer experience
- Share customer insights to support product development and commercial strategy
About You
- Demonstratable experience in B2B account management or sales
- Experience within IoT, hardware or a related technical environment
- Strong track record of managing and growing customer accounts
- Confident working in a consultative, customer-facing role
- Able to engage both technical and commercial stakeholders
- Understanding of IoT ecosystems (sensors, connectivity, platforms) is advantageous
- Exposure to technologies such as LoRaWAN, NB-IoT, Wi-Fi or similar would be highly advantageous
What’s on Offer
- Competitive base salary + performance-related bonus
- Hybrid working model with flexibility
- Opportunity to work within a growing IoT business with strong market potential
- Exposure to innovative technology and international markets
- A collaborative, commercially focused environment with scope to develop
Why Apply?
This is an opportunity to join a business at an exciting stage of growth, where you can play a key role in developing customer relationships and driving commercial success within the fast-evolving IoT and smart building space.
Key Account Manager employer: Plan B Talent Ltd
Contact Detail:
Plan B Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IoT and smart building space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your consultative skills! When you get the chance to chat with potential employers, highlight your ability to understand customer needs and translate technical jargon into clear benefits. This is key for the role, so make sure they see you as a trusted advisor.
✨Tip Number 3
Prepare for those interviews by diving deep into the company’s products and services. Understand their IoT solutions inside out, and think about how you can help customers maximise their value. This will show you’re not just another candidate, but someone who’s genuinely interested in their success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining the team!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Key Account Manager. Highlight your experience in B2B account management and any relevant IoT or technical background. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of our business and how your skills align with the responsibilities outlined in the job description. Let us know why you're excited about this opportunity!
Showcase Your Relationship-Building Skills: In your application, emphasise your ability to build strong relationships with clients. Share examples of how you've successfully managed accounts and driven growth in previous roles. We love a good story that demonstrates your 'farmer' approach!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Plan B Talent Ltd
✨Know Your IoT Stuff
Make sure you brush up on your knowledge of IoT technologies and how they apply to smart buildings. Be ready to discuss specific examples of how these solutions can improve efficiency and decision-making for clients.
✨Showcase Your Relationship Skills
Prepare to share examples of how you've built strong relationships with B2B clients in the past. Highlight your 'farmer' approach to account management, focusing on nurturing existing accounts rather than just hunting for new ones.
✨Be a Problem Solver
Think about how you can act as a trusted advisor for customers. Be ready to discuss how you've helped clients overcome challenges in the past, especially in technical environments, and how you can translate complex concepts into clear value.
✨Collaborate and Communicate
Since this role involves working closely with internal teams, prepare to talk about your experience collaborating across functions. Share how you've effectively communicated customer insights to support product development and drive commercial strategies.