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- Tasks: Build and ship impactful features across the full stack, from frontend to backend.
- Company: Join Plain, a forward-thinking tech company revolutionising B2B customer support.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Why this job: Make a real difference by shaping product decisions and enhancing customer experiences.
- Qualifications: Experience in shipping features end-to-end and a passion for impactful work.
- Other info: Thriving in a dynamic environment with a focus on innovation and collaboration.
The predicted salary is between 28800 - 48000 £ per year.
Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships. Some of the world’s most forward-thinking companies - like Cursor, Vercel, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI. B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across Slack, Discord, and any other channel you talk to customers in. The old way - slow, manual, and disconnected - no longer works.
What you'll do:
- Build across the stack: frontend interfaces, backend logic, and everything in between.
- Ship high impact features that are fast, reliable, and delightful.
- Contribute to product and technical direction, working closely with design, engineering, and founders.
- Collaborate tightly with customers to understand their problems and solve them elegantly.
- Help shape a fast moving, product centric engineering culture.
This is a great fit if you…
- Have shipped features end-to-end in fast paced environments.
- Take initiative and show strong agency; you don’t wait to be told what to do, you figure out what matters, drive momentum and make it better, we move and ship fast here.
- Are impact driven and motivated by seeing customers succeed; you measure the quality of your work by the end experience of users, not the abstractions or cleanliness of the code.
- Want to work closely with customers and shape product decisions, not just execute on tickets.
- Care deeply about craft and love building products that feel simple, powerful, and polished.
- Want to not only do great work in a fast paced team, but also have a voice to level up how Plain as a company works.
This won't be the right role if you…
- Are uncomfortable with ambiguity; we have some really exciting traction but are still at an early stage and are constantly trying new things as our company grows, you should enjoy “being in the storm.”
- Find learning about new technologies a key motivation for coming to work; we invest in what makes us productive but will prefer the known option to the experimental and novel, Postgres is great.
- Are looking to manage others; we're firmly looking for someone who, for now, wants to be an individual contributor.
Product Engineer (Full Stack) employer: Plain
Contact Detail:
Plain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Engineer (Full Stack)
✨Tip Number 1
Get to know the company inside out! Research Plain's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to full stack development. Think about how you can demonstrate your problem-solving skills and your ability to work closely with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Plain.
We think you need these skills to ace Product Engineer (Full Stack)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about building powerful products and making a real impact in customer support.
Tailor Your Application: Make sure to customise your application to reflect how your skills and experiences align with what we’re looking for. Highlight any end-to-end feature shipping you've done and how it relates to our fast-paced environment.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Show us you can communicate effectively, just like you would with customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Plain
✨Know the Company Inside Out
Before your interview, dive deep into Plain's mission and values. Understand how they’re redefining customer support and the role of AI in their platform. This will not only help you answer questions but also show your genuine interest in the company.
✨Showcase Your Full Stack Skills
Be ready to discuss your experience with both frontend and backend development. Prepare examples of features you've shipped end-to-end, highlighting your problem-solving skills and how you’ve collaborated with others to achieve results.
✨Emphasise Customer-Centric Thinking
Since Plain values customer relationships, be prepared to talk about how you've engaged with users in the past. Share specific instances where you’ve gathered feedback and used it to shape product decisions or improve user experiences.
✨Demonstrate Your Initiative
Plain is looking for someone who takes charge and drives momentum. Think of examples where you identified a problem and took the initiative to solve it without waiting for direction. This will show that you align with their fast-paced, impact-driven culture.
