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- Tasks: Manage day-to-day operations and enhance workplace experiences in London and Amsterdam.
- Company: Join Plaid, a leading tech company transforming financial interactions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with a chance to shape the future of workplace experiences.
- Why this job: Be the heartbeat of our offices, making a real impact on team productivity and culture.
- Qualifications: 5+ years in workplace management and strong organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
The Workplace Experience team powers the Plaid experience through adaptable problem-solving, intentional design, and thoughtful execution grounded in expertise and care. By elevating the everyday and focusing on the moments that matter - big and small - we fuel productivity and strengthen connection across the company. We are looking for an experienced and proactive Workplace Experience Manager based in London to support our UK and Dutch teams. This role is responsible for ensuring the smooth day-to-day operations of the London and Amsterdam offices, while also supporting budget management and events & experiences programming for the Europe teams. The ideal candidate is highly organised, comfortable juggling priorities across locations, and able to operate independently in a fast-paced, growing environment.
Responsibilities
- Oversee day-to-day operations for Plaid's London & Amsterdam offices, including workplace programs (janitorial, food & beverage, etc.), facility maintenance, access management, and amenities.
- Manage and serve as the main point of contact for all office vendors, landlords, and service providers.
- Lead space planning efforts to optimize the office layout and ensure seating arrangements are in line with business needs.
- Oversee Europe office health & safety programs to ensure a safe and productive work environment for all.
- Coordinate all adds, office moves, & changes for Europe as required.
- Proactively seek out feedback and improvements to the office space.
- Collaborate closely with key internal stakeholders such as HR, TechOps, Legal, Finance, and other Workplace team members to ensure seamless and safe operations.
- Triage all Europe-related Jira tickets and employee requests.
- Drive the organisation and success of Europe's participation in company-wide flagship events like our annual company-wide hackathon.
- Lead the organisation of Europe team social hours, onsites, and cross-office meetings.
- Represent and influence Plaid's culture in the office by building relationships and supporting employees.
- Partner with Finance, EAs, & WPE to actively manage and distribute the Europe T&E & Workplace Experience budgets through Brex.
- Support onboarding and offboarding processes for Europe team members, including equipment coordination and access management.
- As business-needs expand, this role may support key stakeholders (Executives, People, Finance, etc.) with administrative tasks as needed.
Qualifications
- 5+ years of experience as Workplace Manager or similar operational role.
- 1+ years of experience planning workplace events or social programming.
- Experience supporting teams across multiple locations or countries.
- Strong organisational skills and attention to detail.
- Ability to operate autonomously and juggle multiple priorities independently.
- Clear and confident communication skills.
- Comfortable working with suppliers and external vendors.
- Familiarity with hybrid or flexible working environments.
- Experience working in a fast-growing or regulated business.
- Basic understanding of health & safety or workplace compliance.
About Plaid
We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Workplace Experience Manager, Europe in City of Westminster employer: Plaid Inc
Contact Detail:
Plaid Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Experience Manager, Europe in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current employees at Plaid or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your organisational skills! During interviews, share specific examples of how you've managed multiple priorities or improved workplace experiences. This will highlight your fit for the role.
✨Tip Number 3
Be proactive! If you see an opportunity to improve something in the workplace, mention it during your interview. It shows you're already thinking about how to elevate the experience at Plaid.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team.
We think you need these skills to ace Workplace Experience Manager, Europe in City of Westminster
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, make sure to highlight your organisational prowess. We want to see how you juggle multiple priorities and keep everything running smoothly, just like you would in the role of Workplace Experience Manager.
Tailor Your Experience: When writing your application, tailor it to reflect your experience with workplace events and managing operations across different locations. We love seeing candidates who can connect their past roles to what we do at Plaid.
Communicate Clearly: Clear communication is key! Use straightforward language in your application to demonstrate your ability to convey ideas effectively. This will show us that you can represent and influence our culture in the office.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Plaid Inc
✨Know the Company Inside Out
Before your interview, make sure you research Plaid thoroughly. Understand their mission, values, and the specific role of the Workplace Experience team. This will help you tailor your answers and show that you're genuinely interested in contributing to their culture.
✨Showcase Your Organisational Skills
As a Workplace Experience Manager, you'll need to juggle multiple priorities. Prepare examples from your past experience where you've successfully managed operations or events across different locations. Highlight your ability to stay organised and handle challenges effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to optimise office layouts or manage vendor relationships. Be ready to discuss how you approached these situations and what the outcomes were.
✨Demonstrate Your Communication Skills
Clear communication is key in this role. Practice articulating your thoughts on how you would collaborate with various stakeholders like HR and Finance. Use examples to illustrate your ability to build relationships and influence company culture positively.