At a Glance
- Tasks: Manage and grow relationships with top enterprise clients across the UK and Europe.
- Company: Join Plaid, a leader in financial technology transforming how people manage their finances.
- Benefits: Enjoy competitive pay, equity options, and comprehensive health benefits.
- Other info: Diverse team culture focused on equity and inclusion.
- Why this job: Be a trusted advisor and drive innovation in the fintech space.
- Qualifications: 7+ years in account management or similar roles with strong commercial acumen.
The predicted salary is between 63000 - 77000 £ per year.
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe.
As an Enterprise Account Manager on our Account Management team, you'll own and grow a portfolio of Plaid's most strategic customers across the UK and Europe, spanning leading fintechs, banks, and enterprise accounts. This is a growth role: you'll be the trusted advisor your customers call on directly for guidance on how to build and deliver a seamless product experience, and you'll use that relationship to identify and deploy new, innovative use cases across your book. You will own commercial growth end to end, from renewals through to multi-product expansion, working closely with Sales, Product, Solutions Engineering, and Legal to get there.
Responsibilities
- Own and grow a portfolio of Plaid's largest and most strategic UK & European enterprise customers.
- Build deep, trusted-advisor relationships with executive sponsors and day-to-day operators, so customers come to you first for product and strategic guidance.
- Proactively grow the account: identify upsell and cross-sell opportunities within the existing book and convert them into deployed use cases.
- Deploy new, innovative use cases across some of the leading fintechs and banks in the UK and Europe.
- Lead commercial conversations including renewals, expansions, and strategic partnership discussions.
- Act as a strategic consultant, bringing industry insight, product guidance, and data-driven recommendations to customer conversations.
- Lead key customer initiatives: business reviews, operational checkpoints, product launches, and technical escalations.
- Develop account strategies that balance near-term commercial execution with long-term customer growth.
- Partner cross-functionally with Sales, Solutions Engineering, Product, Engineering, Support, and Legal to drive outcomes.
- Advocate for customers internally, surfacing feedback and market insight that influences Plaid's product direction.
Qualifications
- 7+ years in a client-facing commercial role: Account Management, Strategic Partnerships, Consulting, or Business Development.
- Demonstrated success growing enterprise relationships and revenue within an existing book of business.
- Strong commercial acumen, with a track record of driving renewals, expansions, and multi-product growth.
- Proven ability to navigate complex organisations and build relationships at all levels, including executive leadership.
- Experience partnering cross-functionally with Sales, Product, Engineering, and Support.
- Comfortable operating and travelling across UK and European markets; familiarity with the regional fintech and banking landscape and regulatory context (e.g. PSD2, regulated landscape) is a strong plus.
- Excellent communication, presentation, and relationship-management skills.
- High degree of ownership, curiosity, and customer empathy.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Location
London Office
25 Worship Street, Plaid c/o TechSpace - 4th floor, London, EC2A 2DX
Employment Type
Full time
Location Type
Hybrid
Department
All Departments
Europe GTM
Account Manager, Enterprise — UK & Europe in London employer: Plaid Financial
Plaid is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to drive innovation in the financial technology space. With a strong focus on professional growth, team members have access to diverse opportunities for development while collaborating with leading fintechs and banks across the UK and Europe. Located in London, our hybrid work model supports a healthy work-life balance, making Plaid an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Enterprise — UK & Europe in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Plaid Financial. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Plaid Financial.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Plaid Financial. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Account Manager, Enterprise — UK & Europe in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Plaid Financial and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Plaid Financial how you can be a team player!
How to prepare for a job interview at Plaid Financial
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Plaid Financial.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Plaid Financial's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
