b Overview /b p As an Implementation Engineer in Plaid Europe, you own customer integrations from contract to production, shaping how fintechs connect to financial data and payments. You will drive kickoff planning, troubleshoot with customer engineers, validate sandbox setups, and support go-live, while documenting learnings for scalable success. You work closely with cross‑functional teams to ensure reliable, secure integrations across UK Open Banking and PSD2. This role offers impact through operational excellence and reusable resources that accelerate future integrations. You’ll join a mission to empower developers and transform financial ecosystems at scale. /p b Pay / Benefits /b ul li medical /li li dental /li li vision /li li 401(k) /li li equity /li li commission /li /ul b Responsibilities /b ul li Own a portfolio of customer integrations from signature to production launch with plans, milestones, and exit criteria /li li Run scheduled implementation support and targeted debugging engagements /li li Lead technical onboarding for existing customers adopting new Plaid products or use cases /li li Debug integration issues with customer engineers across API, SDK, OAuth redirect, and webhook behavior /li li Validate sandbox implementations and conduct go-live readiness checks /li li Leverage Plaid data to diagnose integration and conversion problems proactively /li li Produce written handovers to Account Management and maintain reusable implementation resources /li li Escalate recurring integration failures to Product and Engineering with evidence-based patterns /li /ul b Key requirements /b ul li 4+ years in a customer-facing technical role (implementation, integration, solutions, or technical account management) /li li Hands-on experience with REST APIs, OAuth, webhooks, JSON, and web/mobile SDKs /li li Familiarity with Postman or curl and critical reading of API docs /li li Experience with SQL or similar data querying tools /li li Track record of end-to-end technical project ownership with deadlines and direct customer relationships /li li Clear written communication for plans, handovers, and updates /li li Ability to work independently in a small regional team within a global function /li /ul ul li clear written communication /li li independence /li li problem-solving /li li REST APIs /li li OAuth /li li webhooks /li /ul
Implementation Engineer employer: Plaid Financial
Plaid is an exceptional employer that champions innovation and collaboration in the financial technology sector. With a strong commitment to employee growth, we offer comprehensive benefits, including medical, dental, vision, and 401(k), alongside unique opportunities to work with leading fintechs and banks across the UK and Europe. Our inclusive work culture values diversity and empowers individuals to make a meaningful impact on the financial ecosystem, making Plaid a rewarding place to advance your career.
