At a Glance
- Tasks: Support HR operations by managing colleague changes and providing excellent customer service.
- Company: Join a leading company in the HR sector with a vibrant team in Liverpool.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for growth and continuous improvement in a fast-paced environment.
- Why this job: Be part of a dynamic HR team and make a real difference in employee experiences.
- Qualifications: Experience in HR administration and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
We have a new opportunity for an HR Administrator to join our HR Service Centre in Liverpool. The HR Service Centre is the central hub of all HR administration across pladis in the UK & Ireland where high volume HR transactional activities are performed within a service delivery framework. These activities span the employee life cycle from onboarding to existing pladis, which includes changes to terms and conditions, benefits, general HR administration and project support. The HR Administrator provides a professional service to colleagues taking ownership and responsibility for managing colleague related changes in line with published Service Levels. Engagement and communication with key partners are a crucial part of the role.
Key responsibilities:
- Provide excellent customer service and maintain ongoing communication with all partners e.g. colleagues, Line Managers and the wider HR community.
- Identify customer needs, investigate and provide effective solutions to their queries and deliver an excellent customer experience.
- Have a proactive approach, working with HR colleagues and partners to ensure timely and professional delivery.
- Complete accurate transactions ranging from onboarding, Family Friendly processes, changes to terms and conditions and benefits.
- Use the case management and HR system to record and maintain accurate records about activities and tasks undertaken.
- Contribute to the continuous improvement of HRSC processes and procedures and take ownership of implementation.
- Coach and support colleagues to improve their performance.
- Operate within HRSC quality standards and controls.
- Support other teams in the HRSC during times of high volume.
- Exercise discretion when dealing with information.
Requirements:
Crucial:
- Experience in HR administration (or transferable experience).
- Good knowledge of HR policy and procedures.
- Proven user of SAP HR / Workday or other HR databases.
- Expert user of Microsoft Office.
- Manage a varied workload and changing priorities without compromising quality.
- Strong communication skills – verbal and written.
- Solid attention to detail.
- Focus on continuous improvement - ability to identify, share and raise suggestions.
- Good decision making and problem solving skills.
Preferred:
- Understanding of legislative changes that affect the role.
Human Resources Administrator in Liverpool employer: pladis Global
At pladis, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Liverpool HR Service Centre. Our commitment to employee growth is evident through continuous training opportunities and a culture that values collaboration and communication. Join us to be part of a team that not only supports your professional development but also fosters a sense of belonging and purpose within the HR community.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current HR professionals on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that HR Administrator role.
✨Tip Number 2
Prepare for the interview by brushing up on your HR knowledge and the specific policies relevant to pladis. We recommend practising common HR scenarios so you can showcase your problem-solving skills when it counts.
✨Tip Number 3
Showcase your customer service skills during interviews. Remember, as an HR Administrator, you’ll be the go-to person for colleagues. We suggest sharing examples of how you've effectively handled queries or improved processes in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in HR.
We think you need these skills to ace Human Resources Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Administrator role. Highlight your experience in HR administration and any relevant skills, like using SAP HR or Workday. We want to see how your background fits with what we do at StudySmarter!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your Communication Skills:Since communication is key in this role, make sure your written application reflects your strong communication skills. Be clear, concise, and engaging. We want to see that you can connect with colleagues and partners effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at pladis Global
✨Know Your HR Basics
Make sure you brush up on your HR policies and procedures before the interview. Familiarise yourself with common HR practices, especially those related to onboarding and employee benefits, as these will likely come up in conversation.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with colleagues and managers, be prepared to demonstrate your strong communication skills. Think of examples where you've effectively resolved queries or improved customer experience in previous roles.
✨Be Ready for Problem-Solving Scenarios
Expect to face some situational questions that test your decision-making and problem-solving abilities. Prepare by thinking of specific instances where you identified a problem and implemented a solution, particularly in an HR context.
✨Highlight Your Attention to Detail
As an HR Administrator, accuracy is key. Be ready to discuss how you ensure precision in your work, whether it's through maintaining records or completing transactions. Share examples that showcase your meticulous nature and commitment to quality.
