Global Commercialization Manager

Site Introduction

In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. Located in the heart of Chiswick Park, West London, just a short 5-minute walk from Gunnersbury Station, our campus is nestled within 33 acres of beautifully landscaped gardens, offering a welcoming and inspiring environment for all. Chiswick Park is home to both our UK and Global Corporate teams, bringing together diverse teams across the business.

What will this role achieve?

The Commercialization Manager plays a critical role in leading the end‑to‑end delivery of Godiva’s global innovation across Boutiques, Cafés and other retail‑led channels, ensuring every launch enhances the brand’s premium experience and commercial performance. This role provides strategic project leadership across complex, multi‑functional workstreams, connecting Brand, Retail Operations, Supply, Packaging, Design, Commercial and Regional teams. A core purpose of the role is to ensure that all innovation is planned, developed and launched with excellence specifically with gifting propositions within the expectations of a global premium retail brand. Through strong governance, proactive risk management, and deep channel understanding, the Commercialization Manager ensures clarity, alignment and momentum across all stakeholders.

What will be your key deliverables?

• Build structured project frameworks for various channels.
• Drive improved visibility, governance and long‑term pipeline planning.
• Lead cross‑functional project teams and manage full project lifecycle.
• Partner with Global Marketing and R&D for category strategy execution.
• Coordinate with internal and external supply sites to ensure manufacturing readiness.
• Lead cross‑functional alignment for complex multi‑RTM models including Direct Retail, Travel Retail, Franchise and Distributor‑led channels.
• Adapt project plans and commercialisation paths to reflect channel‑specific constraints.
• Manage risks, issues, and change control processes.
• Coordinate relevant business case inputs and monitor KPIs.

Bring your experience

• Experience in premium retail, foodservice, or FMCG.
• Managing complex, cross‑functional launches involving Brand, Retail Ops, Supply, Quality, Training, and Franchise/Regional teams.
• Strong understanding of various retail channels including Cafes and boutiques.
• Managing stakeholders across multiple regions.
• Ability to navigate conflicting priorities and cultural differences.
• Ability to manage multiple workstreams simultaneously while maintaining high‑quality standards.
• Exceptional organisational, planning, and timeline‑management skills.
• Excellent communication and stakeholder‑management skills.
• Commercial competence.
• Proven leadership skills with the ability to influence, demonstrating high standards of honesty and integrity.
• Be a confident, effective, and challenging communicator, and be able to demonstrate tenacity & resilience.
• Conflict & issue resolution.

What does pladis offer you?

• Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.
• Opportunity to self‑enrol into Health Cash Plan.
• Private medical Insurance (if eligible by grade).
• Enhanced parental leave and a supportive phased return‑to‑work program to help colleagues balance family and career.
• Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme.
• 25 days + bank holidays.
• 1 Volunteering Day per year.
• Cycle to work scheme.
• Discounted gym membership – Carlisle and Chiswick only.
• Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services.
• Access to Employee Assistance Programme.
• Financial Wellbeing Support.
• Access to great training and development opportunities.

Our Values

• Purpose led – We’re energised and guided by our purpose to bring happiness with every bite.
• Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.
• Positive – We’re highly motivated, optimistic, courageous, and we inspire each other to be better.
• Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward.
• Collaborative – We gain strength from operating as one pladis, winning and succeeding together.

Accessibility at Chiswick

Our Chiswick site has step‑free access, accessible entrances and lifts between floors to support individuals with mobility needs. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to receive other benefits and privileges of employment, and where possible to perform key job functions.

Equal Opportunity

pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.