Business Account Manager

Business Account Manager

Join to apply for the Business Account Manager role at pladis Global.

The UK Customer Team at pladis employs approximately 150 people across functions including account management, category management and customer marketing and is accountable for the delivery of the commercial budgets across the UK, split into three channels: Grocery; Convenience & Impulse; and Discounters.

As Business Account Manager, you will be fully responsible for the communication and execution of the pladis UK Sales agenda across the high-profile accounts of Costco, Vending & Wholesale Buying Groups.

Key deliverables

• Build “winning” relationships with all buyers across biscuits & snacks categories, through regular customer meetings.
• Build an account plan that is aligned to the Wholesale Channel sales agenda to hit Budget with Customer(s).
• Build, gain internal alignment & agree an optimal terms package that drives sales, share, feature & distribution gains across customer(s) for pladis.
• Implement the plan with Customer using negotiation skills, creativity and energy to land initiatives.
• Forecasting and delivery of monthly sales and profit targets.
• Own the growth agenda in Customer(s) by identifying & unlocking incremental sales opportunities.
• Review the efficiency of all Biscuits and Snacks promotions and make recommendations on strategic direction.
• Support the pladis Shopper Marketing team in activating campaigns with Customer(s).

Bring your experience

• Validated experience in a customer facing role and handling tough conversations
• Drive and creativity to challenge the status quo internally and externally
• Working autonomously and as part of a team towards a common goal
• Problem solving and solution orientated
• Eye for detail to hold the customers to account vs internal forecasting
• Negotiation training & experience
• Creative flare to turn challenges into opportunities
• Branded experience (as opposed to Retailer Brand).

Interview process

• Initial Telephone call with Talent Acquisition
• 1st stage interview – 45 minutes competency-based interview based on our company values and your experiences.
• 2nd stage interview – 60 minutes – a technical interview to understand your skill set/case study or presentation interview.

Pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!

Benefits

• Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.
• Opportunity to self-enrol into Health Cash Plan
• Private medical Insurance (if eligible by grade)
• Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.
• Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme
• 25 days + bank holidays
• 1 Volunteering Day per year
• Cycle to work scheme
• Discounted gym membership – Carlisle and Chiswick only
• Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services
• Access to Employee Assistance Programme
• Financial Wellbeing Support
• Access to great training and development opportunities

Values

Purpose led – We’re energised and guided by our purpose to bring happiness with every bite

Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.

Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better

Resilient – We’re persistent in the face of setbacks, quick to adapt, learn and move forward

Collaborative – We gain strength from operating as one pladis, winning and succeeding together

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Food and Beverage Manufacturing

pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.