At a Glance
- Tasks: Support HR operations and provide excellent service to colleagues in a dynamic environment.
- Company: Join pladis, a fast-growing global snacks company with iconic brands.
- Benefits: Competitive salary, career development, and a vibrant workplace culture.
- Other info: Opportunity for growth in a supportive and diverse workplace.
- Why this job: Be part of a team that brings happiness through beloved brands like McVitie’s and Godiva.
- Qualifications: Experience in HR administration and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.
As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.
To succeed at pladis you need to be purpose-led, resilient and positive because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact.
Why join our team?
pladis is home to iconic brands Godiva, McVitie’s and Ulker. These brands make sweet treats and savoury treats that consumers everywhere recognise and enjoy! As we start on our new pathway, we will continue making the biscuits and confectionery people know and expect from these brands, and we will expand their portfolios too. Together we will build new and exciting products at pladis – new flavours, new concepts and new ways to share happiness.
Our strength is not only in our products, it is also in our people and our values. Each business that has united to form pladis are loved for their heritage and values. We will retain the honesty, integrity and trust instilled in our brands by our ground-breaking founders as we embark on the next chapter of our success.
What will this role achieve?
We have a new opportunity for an HR Administrator to join our HR Service Centre in Liverpool. The HR Service Centre is the central hub of all HR administration across pladis in the UK & Ireland where high volume HR transactional activities are performed within a service delivery framework. These activities span the employee life cycle from onboarding to existing pladis, which includes changes to terms and conditions, benefits, general HR administration and project support. The HR Administrator provides a professional service to colleagues taking ownership and responsibility for managing colleague related changes in line with published Service Levels. Engagement and communication with key partners are a crucial part of the role.
What will be your key results?
- Provide excellent customer service and maintain ongoing communication with all partners e.g. colleagues, Line Managers and the wider HR community
- Identify customer needs, investigate and provide effective solutions to their queries and deliver an excellent customer experience
- Have a proactive approach, working with HR colleagues and partners to ensure timely and professional delivery
- Complete accurate transactions ranging from onboarding, Family Friendly processes, changes to terms and conditions and benefits
- Use the case management and HR system to record and maintain accurate records about activities and tasks undertaken
- Contribute to the continuous improvement of HRSC processes and procedures and take ownership of implementation
- Coach and support colleagues to improve their performance
- Operate within HRSC quality standards and controls
- Support other teams in the HRSC during times of high volume
- Exercise discretion when dealing with information
What do you need for this role?
Crucial
- Experience in HR administration (or transferable experience)
- Good knowledge of HR policy and processes
- Confident using Microsoft Office
- Proven user of SAP HR / Workday or other HR databases
- Expert user of Microsoft Office
- Excellent customer service skills
- Manage a varied workload and changing priorities without compromising quality
- Strong communication skills – verbal and written
- Solid attention to detail
- Focus on continuous improvement - ability to identify, share and raise suggestions
- Good decision making and problem-solving skills
Preferred
- Understanding of legislative changes that affect HR
- Working towards CIPD accreditation
pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidates to be considered for this vacancy, you must have agreed to, and signed, our terms of business. We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.
About Us
pladis is one of the world’s fastest growing snacking companies and home to much loved brands including McVitie’s, GODIVA and Ülker. pladis also owns regional brands Jacob’s, Go Ahead, Flipz, Turtles, BN, Verkade and many more products across sweet and savoury biscuits, wafer, cake and chocolate. Formed in 2016, pladis is the proud steward of over 300 years of family baking and confectionery experience. The expertise of our 16,000-strong global workforce spans 27 bakeries across 11 countries and is united by our purpose: to ‘bring happiness with every bite’. As a responsible business delivering the highest quality products and exceptional service, pladis’ products have the potential to reach more than four billion people across the world.
HR Administrator in Liverpool employer: pladis Foods Limited
At pladis, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and accountability. Located in Liverpool, our HR Service Centre provides a dynamic environment where you can grow your career while contributing to iconic brands like McVitie’s and Godiva. With a strong focus on employee development and continuous improvement, we empower our team members to make a meaningful impact in the world of biscuits and confectionery.
StudySmarter Expert Advice🤫
We think this is how you could land HR Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at pladis on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching pladis' values and recent news. Show us that you’re not just another candidate; demonstrate your passion for their mission of bringing happiness through quality products.
✨Tip Number 3
Practice common HR scenarios and questions. We want to see how you handle real-life situations, so think about examples from your past experience that showcase your problem-solving skills and customer service excellence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace HR Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Administrator role. Highlight your relevant experience in HR administration and any specific skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for HR and why you want to join pladis. Share examples of how you've provided excellent customer service or improved processes in previous roles – we love a proactive approach!
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our pladis family right from the start!
How to prepare for a job interview at pladis Foods Limited
✨Know Your HR Basics
Make sure you brush up on your HR policies and processes before the interview. Being able to discuss these confidently will show that you understand the role and can hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service, prepare examples of how you've successfully handled queries or resolved issues in the past. This will demonstrate your proactive approach and ability to engage with colleagues effectively.
✨Familiarise Yourself with HR Systems
If you have experience with SAP HR, Workday, or similar databases, be ready to discuss it. If not, do a bit of research on these systems so you can speak knowledgeably about how you would adapt to using them.
✨Emphasise Continuous Improvement
Think of instances where you've identified areas for improvement in previous roles. Sharing these examples will highlight your focus on continuous improvement and your ability to contribute positively to the HR Service Centre.
