At a Glance
- Tasks: Engage with customers, process orders, and build strong trade relationships in a fast-paced environment.
- Company: Reputable electrical wholesaler known for its excellent customer service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Other info: Fast-paced role with opportunities to develop customer loyalty and business growth.
- Why this job: Join a thriving team and make a real impact in the electrical trade industry.
- Qualifications: Experience in electrical wholesale or trade sales and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Placr Recruitment is currently working with a well-established and reputable electrical wholesaler who is looking to appoint an experienced and motivated Internal Sales Representative to join their busy branch team. This is an excellent opportunity for a commercially focused individual with electrical wholesale or trade sales experience who thrives in a fast-paced, customer-facing environment.
The role involves daily communication with customers and suppliers, both face-to-face at the trade counter and over the telephone, to ensure profitable business growth and long-term customer loyalty.
Key Responsibilities- Answer incoming telephone calls and serve customers at the trade counter, handling enquiries, orders, quotations, and pricing queries efficiently and professionally.
- Process sales orders accurately and follow up on quotations to maximise conversion rates.
- Provide product information and technical guidance across a range of electrical products including cable, lighting, accessories, and switchgear.
- Liaise with suppliers to negotiate special pricing and terms for larger or project-based orders.
- Maintain and grow existing customer accounts through strong relationship management and proactive communication.
- Conduct outbound calls to dormant accounts and identify potential new customers using industry directories and online resources.
- Support local promotions and merchandising activities, including maintaining attractive and up-to-date counter displays.
- Complete daily counter and operational checklists to ensure smooth branch operations.
- Assist in other areas of the branch as required, including stores and occasional deliveries if necessary.
- Maintain high standards of housekeeping and adhere to all company Health and Safety regulations.
Internal Sales in Kent employer: Placrrecruitment Co
Joining our team as an Internal Sales Representative at this well-established electrical wholesaler means becoming part of a dynamic and supportive work culture that prioritises employee growth and development. With a focus on delivering exceptional customer service, you will have the opportunity to build strong trade relationships while enjoying competitive benefits and a collaborative environment that encourages innovation and success. Located in a bustling area, our branch offers a vibrant atmosphere where your contributions directly impact business growth and customer loyalty.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales in Kent
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with someone from the company, be ready to explain why you're the perfect fit for the Internal Sales role. Highlight your experience in electrical wholesale and how you can contribute to their success.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
We think you need these skills to ace Internal Sales in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales role. Highlight your experience in electrical wholesale or trade sales, and don’t forget to mention any customer service achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Be sure to mention your ability to build strong trade relationships and your proactive approach to developing accounts.
Showcase Your Communication Skills:Since the role involves daily communication with customers and suppliers, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past interactions, we want to see that you can engage effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Placrrecruitment Co
✨Know Your Products Inside Out
Make sure you brush up on your knowledge of electrical products, especially cables, lighting, and switchgear. Being able to provide technical guidance during the interview will show that you're not just a sales person, but someone who understands the products and can genuinely help customers.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you turned a challenging customer interaction into a positive experience. This will highlight your ability to build strong trade relationships, which is key for this role.
✨Show Your Sales Savvy
Be ready to discuss your experience with sales orders and how you've maximised conversion rates in the past. If you have any success stories about negotiating special pricing or reviving dormant accounts, share those! It’ll demonstrate your commercial focus and proactive approach.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you too.