Customer Service Advisor

Customer Service Advisor

Hastings Full-Time 24000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build relationships with customers and manage their inquiries effectively.
  • Company: Join a rapidly growing company that values innovation and teamwork.
  • Benefits: Enjoy a competitive salary and potential for part-time work arrangements.
  • Why this job: This role offers a chance to enhance your customer service skills in a supportive environment.
  • Qualifications: Previous experience in customer service is essential; strong communication skills are a must.
  • Other info: Work Monday to Friday, 09:00 - 17:30 in Hastings.

The predicted salary is between 24000 - 25000 £ per year.

My client is looking for a dynamic and innovative candidate to join their rapidly growing company.

This is a fantastic opportunity for those with previous experience as a Customer Services Advisor or a similar role who can work well within a team and on their own initiative. This role is permanent, working 37.5 hours per week, however, part-time arrangements may be considered for the right candidat…

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Customer Service Advisor employer: PLACR RECRUITMENT LTD

Join a rapidly growing company in Hastings that values innovation and teamwork, making it an excellent employer for Customer Service Advisors. With a supportive work culture, opportunities for professional growth, and a commitment to employee well-being, you will thrive in a role that not only enhances your skills but also allows you to build meaningful relationships with customers and colleagues alike.
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Contact Detail:

PLACR RECRUITMENT LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor

✨Tip Number 1

Familiarize yourself with the company's values and mission. Understanding what drives the company will help you align your answers during the interview and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Prepare specific examples from your previous customer service experience that demonstrate your ability to build relationships and handle queries effectively. This will showcase your skills and make you stand out as a candidate.

✨Tip Number 3

Practice your communication skills, especially over the phone and via email. Since this role involves responding to customer queries, being articulate and clear will be crucial in making a positive impression.

✨Tip Number 4

Research common customer service scenarios and think about how you would handle them. Being prepared with solutions will demonstrate your proactive approach and problem-solving abilities during the interview.

We think you need these skills to ace Customer Service Advisor

Excellent Communication Skills
Customer Relationship Management
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Sales Skills
Order Processing
Adaptability
Proficiency in Microsoft Office
Active Listening
Conflict Resolution
Organizational Skills
Ability to Work Independently

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience as a Customer Service Advisor or in a similar role. Emphasize skills like communication, teamwork, and initiative, which are crucial for this position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've built relationships with customers and handled queries effectively in the past.

Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as order processing, maintaining customer records, and coordinating delivery schedules. Use keywords from the job listing to make your application stand out.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at PLACR RECRUITMENT LTD

✨Show Your Customer Service Skills

Be prepared to discuss your previous experience in customer service roles. Highlight specific examples where you successfully resolved customer issues or improved customer satisfaction.

✨Demonstrate Teamwork and Initiative

Since the role requires both teamwork and independent work, share examples of how you've effectively collaborated with colleagues as well as instances where you took the initiative to solve problems on your own.

✨Understand the Company’s Values

Research the company and understand its mission and values. Be ready to explain how your personal values align with theirs and how you can contribute to their growth.

✨Prepare for Common Customer Scenarios

Think about common customer service scenarios and how you would handle them. Practice articulating your thought process clearly, as this will demonstrate your problem-solving skills during the interview.

Customer Service Advisor
PLACR RECRUITMENT LTD
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  • Customer Service Advisor

    Hastings
    Full-Time
    24000 - 25000 £ / year (est.)

    Application deadline: 2027-02-26

  • P

    PLACR RECRUITMENT LTD

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