Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our brokerage, handling customer queries and managing mortgage documentation.
- Company: Join a highly-rated mortgage broker in South Essex with a supportive and small team.
- Benefits: Enjoy a competitive salary, bonuses, and a Monday to Friday work schedule with no weekends.
- Why this job: Gain excellent training and develop your career in a welcoming environment focused on customer service.
- Qualifications: Experience as a Mortgage Administrator is essential; finance or property backgrounds are also welcome.
- Other info: This role is office-based, so local applicants from Canvey Island are preferred.
The predicted salary is between 27000 - 28000 £ per year.
Salary – £27-28k + bonus Location – Canvey island We are working with a highly-rated mortgage broker based in the South of Essex, and due to an increase in business levels, they are looking to take on another Mortgage Administrator. They are a small and friendly team who can provide excellent training to support your development long-term. The Role of a Mortgage Administrator ; * Providing excellent customer service as the first point of contact for the brokerage, over both email and telephone * Administrating mortgage documentation and files, using the company’s systems * Reviewing and researching customer circumstances in order to provide the most appropriate mortgage product * Encouraging and cultivating excellent rapport with lenders/builders/brokers/potential clients. Requirements to join as a Mortgage Administrator; * Experience as a Mortgage Administrator is required, though people with a strong background in finance or property will be considered. * Excellent organisational skills – a proven background in administration would be great too! * You must be local to Canvey Island as it is an office based position. Benefits of being a Mortgage Administrator; * £27-28k salary, OTE up to 32k. * Monday-Friday, no weekend working. If you feel that you have the correct experience for the Mortgage Administrator position then please apply
Mortgage Administrator employer: Placing Faces
Contact Detail:
Placing Faces Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Familiarise yourself with the mortgage products and services offered by the brokerage. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the mortgage and finance industry, especially those based in Essex. Attend local events or join online forums to connect with potential colleagues or mentors who can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your previous experience in administration and how it relates to the mortgage sector. Be ready to share specific examples of how you've provided excellent customer service and managed documentation efficiently.
✨Tip Number 4
Research the company’s values and mission statement. Tailoring your conversation to align with their ethos can set you apart from other candidates and show that you're a good fit for their team.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Mortgage Administrator or in related fields like finance or property. Emphasise any relevant skills, such as customer service and organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and manage mortgage documentation effectively.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and any administrative experience you have. This is crucial since the role requires strong administration capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Mortgage Administrator.
How to prepare for a job interview at Placing Faces
✨Showcase Your Customer Service Skills
As a Mortgage Administrator, you'll be the first point of contact for clients. Be prepared to discuss your previous customer service experiences and how you handled various situations. Highlight any specific examples where you went above and beyond to assist a client.
✨Demonstrate Organisational Abilities
This role requires excellent organisational skills. Bring examples of how you've managed multiple tasks or projects in the past. You might want to mention any tools or systems you've used to keep yourself organised, as this will show your potential employer that you're ready for the administrative demands of the job.
✨Research the Company and Industry
Familiarise yourself with the mortgage industry and the specific brokerage you're interviewing with. Understanding their services, values, and recent news can help you tailor your answers and show genuine interest in the role. It also allows you to ask insightful questions during the interview.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer interaction skills. Think about common challenges faced in mortgage administration and prepare your responses. This will demonstrate your critical thinking and ability to handle real-life situations effectively.
