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- Tasks: Lead a dynamic team, manage operations, and enhance customer experiences in a vibrant leisure environment.
- Company: Join Places for People, a social enterprise dedicated to building thriving communities.
- Benefits: Enjoy flexible working, health memberships, bonuses, and discounts on activities and shops.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in management within leisure facilities and excellent customer service skills required.
- Other info: Opportunities for personal development and a supportive team culture await you.
The predicted salary is between 30000 - 42000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren’t your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you’re more than just a number - you’re part of our cause.
More about your role
This a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer’s concerns, driving up memberships, preparing reports and attending meetings. You will represent the Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre. You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
More about you
With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills. It is essential that you hold a NPLQ qualification.
Benefits
- We align with the Real Living Wage foundation
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs – up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Duty Manager in Wolverhampton employer: Places Leisure
Contact Detail:
Places Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Wolverhampton
✨Tip Number 1
Get to know the company culture! Places for People is all about community and support, so show us that you share those values. Research our mission and think about how your experience aligns with our goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think of examples from your past experiences that highlight your leadership skills and ability to handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our awesome benefits there.
We think you need these skills to ace Duty Manager in Wolverhampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating active places and healthy communities. Share your experiences that align with our mission at Places Leisure.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your supervisory experience and any relevant qualifications, like your NPLQ. We love seeing how your skills can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your achievements and experiences.
Apply Through Our Website: Don’t forget to apply through our careers site! It’s the best way to ensure your application gets to us directly. Plus, you can find more details about the role and our company culture there.
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community-focused approach.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your previous management experiences. Think of specific examples where you've successfully managed staff or resolved customer concerns. Highlighting your leadership style and how it aligns with their values will set you apart.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in a leisure facility context. Prepare for scenarios like handling a difficult customer or managing a staffing issue. Practising your responses will help you feel more confident during the interview.
✨Emphasise Your Commitment to Community
Since Places for People is all about community, share your passion for creating active and healthy environments. Discuss any relevant volunteer work or initiatives you've been involved in that demonstrate your commitment to improving community wellbeing.