At a Glance
- Tasks: Build relationships with members and drive sales in a lively environment.
- Company: Join Places Leisure, a fun and active community-focused organisation.
- Benefits: Enjoy health memberships, flexible hours, and discounts on activities.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Make a difference by promoting physical activity and healthy living.
- Qualifications: Proactive, organised, and confident in customer service roles.
The predicted salary is between 20000 - 25000 £ per year.
Places Leisure is looking for a Reception and Sales colleague (internally known as a Placemaker) to join our team in a fun, lively environment.
Responsibilities
- Build personable and meaningful relationships with prospective and existing members.
- Multi‑task and manage daily operational tasks with strong execution and confidence.
- Advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people.
- Use sales tools and techniques as documented by Places Leisure membership management.
- Drive sales with a target‑driven focus.
- Deliver first‑class customer service and handle interactions in a friendly and professional manner, exceeding service standards.
Qualifications
- Proactive, self‑motivated, and organized.
- Previous experience in a sales and customer‑service environment is beneficial.
- Strong interpersonal skills and confidence in a fast‑paced customer‑facing role.
Benefits
- Bonus scheme for all colleagues at 2%.
- Full Health & Fitness membership for you, a nominated adult, and up to four juniors.
- Flexible working arrangements (including part‑time, shift work, and more).
- Opportunity to purchase additional annual leave.
- Access to ongoing personal learning and development opportunities.
- Company pension scheme.
- Cashback plan for healthcare costs – up to £500 saving per year.
- Discounts of up to 50% on activities, centre shop and cafes.
- Additional perks such as discounts from shops, cinemas and more.
Commitment to Safeguarding
All Employees, volunteers and contractors uphold safeguarding policies and procedures, including the requirements for Disclosure and Barring Service checks where applicable, and are expected to report concerns to protect those in our communities.
Membership Sales Advisor Reception and Customer Service (Placemaker) - Wokingham employer: Places Leisure
Places Leisure is an exceptional employer that fosters a vibrant and supportive work culture in Wokingham, where team members are encouraged to build meaningful relationships with customers while promoting active lifestyles. With a strong focus on employee growth, we offer flexible working arrangements, comprehensive health benefits, and ongoing personal development opportunities, making it a rewarding place for those passionate about customer service and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Advisor Reception and Customer Service (Placemaker) - Wokingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Places Leisure's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your sales and customer service experience. Be ready to share specific examples of how you've built relationships and driven sales in previous roles.
✨Tip Number 3
Be proactive during the interview! Ask questions about the team and the role. This shows you're engaged and eager to contribute to their mission of creating active places and healthy people.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Places Leisure.
We think you need these skills to ace Membership Sales Advisor Reception and Customer Service (Placemaker) - Wokingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re looking for someone who can build meaningful relationships with our members.
Tailor Your Application:Make sure to tailor your application to the Membership Sales Advisor role. Highlight any relevant experience in sales and customer service, and don’t forget to mention how you can contribute to creating active places and healthy people. We love seeing how you connect your skills to our mission!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the amazing benefits we offer!
How to prepare for a job interview at Places Leisure
✨Know Your Stuff
Before the interview, make sure you understand what Places Leisure is all about. Familiarise yourself with their mission to create active places and healthy people. This will help you connect your personal values with theirs and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Membership Sales Advisor, building relationships is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to provide excellent service or resolve an issue. This will demonstrate your interpersonal skills and confidence.
✨Be Ready to Sell Yourself
Since this role has a target-driven focus, be prepared to discuss your sales experience. Highlight any techniques you've used in previous roles that led to successful outcomes. Practising a few sales scenarios can also help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team culture, training opportunities, or how success is measured in the position. It’s a great way to leave a lasting impression.
