At a Glance
- Tasks: Provide excellent customer service and create a welcoming environment for members.
- Company: Join a social enterprise dedicated to building thriving communities.
- Benefits: Ongoing training, career progression, and a supportive team culture.
- Other info: Great opportunities for career growth within the company.
- Why this job: Be part of a fun team that inspires others and makes a real difference.
- Qualifications: Customer service experience is a plus, but enthusiasm and motivation are key.
The predicted salary is between 12 - 15 £ per hour.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members.
Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager.
In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching.
Weekend Work - Reception and Customer Service (Placemaker) - Wokingham employer: Places Leisure
At Places for People Group, we pride ourselves on being more than just an employer; we are a community-focused social enterprise dedicated to fostering a supportive and inclusive work environment. As a Placemaker in Wokingham, you will enjoy a vibrant workplace that values your contributions and offers extensive training and development opportunities to help you grow your career. Join us in making a difference while enjoying the benefits of a rewarding role that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Work - Reception and Customer Service (Placemaker) - Wokingham
✨Tip Number 1
Get to know the company culture! Places for People is all about community and support, so show us that you understand and align with our values. Research our mission and think about how you can contribute to creating active places and healthy people.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and what they love about working here. This not only gives you insider info but also shows your genuine interest in joining the team.
✨Tip Number 3
Prepare for the interview by practising common customer service scenarios. Think about how you would handle different situations, especially in a lively environment. We want to see your proactive attitude and how you can inspire others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Places Leisure and being part of our cause.
We think you need these skills to ace Weekend Work - Reception and Customer Service (Placemaker) - Wokingham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our mission at Places Leisure.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any customer service or sales experience you have, and how it aligns with what we’re looking for in a Placemaker.
Show Your Passion for Community:Since we’re all about building communities, share any experiences that demonstrate your commitment to helping others. Whether it’s volunteering or simply being an active member of your community, we want to hear about it!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Places Leisure
✨Know the Company Culture
Before your interview, take some time to understand the ethos of Places for People. They value community and teamwork, so think about how you can demonstrate your alignment with these values during the interview.
✨Showcase Your Customer Service Skills
As a Placemaker, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will show that you’re proactive and ready to create a welcoming environment.
✨Be Ready to Discuss Teamwork
Since the role involves working with likeminded people, be prepared to talk about your experiences in team settings. Highlight how you’ve inspired others or contributed to a positive team dynamic in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities and career progression within Places Leisure. This shows your interest in growing with the company and your commitment to the role.
