At a Glance
- Tasks: Inspire and assist customers in a lively, welcoming environment.
- Company: Join a social enterprise dedicated to community wellbeing and support.
- Benefits: Ongoing training, career progression, and a fun workplace culture.
- Other info: Great opportunities for growth into management roles.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Customer service experience is a plus, but enthusiasm is key!
The predicted salary is between 20000 - 25000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members.
Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager.
In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching.
Reception and Customer Service (Placemaker) - Camberley in Surrey employer: Places Leisure
At Places for People, we pride ourselves on being more than just a workplace; we are a community dedicated to making a positive impact. Our vibrant culture fosters collaboration and personal growth, offering extensive training and development opportunities that empower our team members to thrive in their careers. Located in Camberley, our fun and supportive environment ensures that every employee feels valued and inspired to contribute to our mission of enhancing health and wellbeing in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Reception and Customer Service (Placemaker) - Camberley in Surrey
✨Tip Number 1
Get to know the company culture! Places for People is all about community and support, so show us that you understand and align with our values. Research our mission and think about how you can contribute to creating active places and healthy people.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where Places Leisure might be present. Building relationships can give you insider info and make your application stand out.
✨Tip Number 3
Prepare for the interview by practising common customer service scenarios. Think about how you would handle different situations and be ready to share your experiences. We love proactive and self-motivated individuals, so let that shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Places Leisure.
We think you need these skills to ace Reception and Customer Service (Placemaker) - Camberley in Surrey
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our mission at Places for People.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous customer service or sales roles you've had, and how they’ve prepared you for this exciting opportunity as a Placemaker.
Show Your Passion:We love seeing candidates who are genuinely passionate about making a difference in their community. Share any experiences or examples that demonstrate your commitment to customer service and creating positive environments.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy!
How to prepare for a job interview at Places Leisure
✨Know the Company Culture
Before your interview, take some time to understand Places for People Group's mission and values. They focus on community and wellbeing, so think about how your personal values align with theirs. This will help you demonstrate that you're not just looking for a job, but that you genuinely want to be part of their cause.
✨Showcase Your Customer Service Skills
As a Placemaker, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you resolved issues or created a positive experience, as this will show your proactive nature and ability to thrive in a lively environment.
✨Be Ready to Discuss Sales Experience
Even if you don't have extensive sales experience, think about times when you've successfully promoted a product or service. Be prepared to discuss your approach to engaging with customers and how you can inspire them to join the community at Places Leisure. Highlight any relevant skills that could translate into sales success.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come prepared with questions that show your interest in the role and the company. Ask about the training opportunities they offer or how they support team members in their career development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
