At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy health memberships, flexible hours, bonuses, and discounts on activities.
- Other info: Be part of a supportive team committed to safeguarding and community safety.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management and excellent customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are Places for People Group, a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure, we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
With this role, you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager, you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
We offer a comprehensive benefits package with each role, yours will include:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to our Company Pension scheme
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Evening Duty Manager in Surrey employer: Places Leisure
At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. Located in Walton-on-Thames, our vibrant work culture fosters personal and professional growth, offering comprehensive benefits such as full health and fitness membership, flexible working options, and generous discounts. Join us as an Evening Duty Manager and be part of a supportive environment where your leadership skills will shine and contribute to creating active, healthy places for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Duty Manager in Surrey
✨Tip Number 1
Get to know the company! Research Places for People and their values. When you understand what they stand for, you can tailor your approach and show how you fit into their community-focused mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think of examples from your past experiences that highlight your leadership skills and ability to handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Places for People.
We think you need these skills to ace Evening Duty Manager in Surrey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially in relation to community and teamwork.
Tailor Your Application:Make sure to tailor your application to the Duty Manager role. Highlight your relevant experience in managing teams and providing excellent customer service. We love seeing how your skills align with our mission to create active places and healthy people!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your experience and skills, making it easier for us to see why you’re a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our company there.
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their commitment to community wellbeing and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be managing a large team, so be prepared to discuss your previous supervisory experience. Think of specific examples where you've successfully led a team or resolved conflicts. This will demonstrate your capability and readiness for the role.
✨Highlight Your Customer Service Experience
Excellent customer service is key in this role. Be ready to share instances where you've gone above and beyond for customers. This could include handling complaints or creating a positive experience for guests. It’s all about showing that you can keep the community smiling!
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as a medical emergency or a staffing issue. Being able to articulate your thought process will showcase your problem-solving skills and readiness for the unexpected.
