At a Glance
- Tasks: Lead a dynamic team, manage operations, and enhance customer experiences in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy health memberships, flexible working, bonuses, and discounts on activities.
- Other info: Opportunities for personal development and a supportive work environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management within leisure facilities and NPLQ qualification required.
The predicted salary is between 30000 - 40000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More about your role
This a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent the Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre.
You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
More about you
With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
It is essential that you hold a NPLQ qualification.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs - up to 500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Duty Manager - Walton-on-Thames in Surrey employer: Places Leisure
At Places for People, we pride ourselves on being more than just an employer; we are a community-focused social enterprise dedicated to fostering a supportive and inclusive work environment. As a Duty Manager in Walton-on-Thames, you will enjoy a comprehensive benefits package, including health and fitness memberships, flexible working options, and opportunities for personal development, all while contributing to our mission of creating active and healthy communities. Join us and be part of a team that values your contributions and prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Walton-on-Thames in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Places for People's social media and website. Understanding their values will help you connect with the team and show you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully managed a team or resolved customer issues. This will help you demonstrate your skills and experience during the interview.
✨Tip Number 3
Be ready to discuss flexibility! Since the role requires working shifts, be prepared to talk about your availability and how you can adapt to the needs of the centre. Showing that you're open to different schedules can set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Places Leisure team. Don’t miss out on this opportunity!
We think you need these skills to ace Duty Manager - Walton-on-Thames in Surrey
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating active places and healthy communities. Share your experiences that align with our mission at Places Leisure.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight your supervisory experience in leisure facilities and any relevant qualifications like your NPLQ. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find more info about the position there too!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their commitment to community and wellbeing, as this will help you align your answers with their values and show that you're genuinely interested in being part of their cause.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your previous management experiences. Think of specific examples where you've successfully managed staff or resolved customer concerns, and be ready to explain how you can apply those skills in this role.
✨Demonstrate Flexibility and Adaptability
This role requires a flexible approach to work, including shifts and weekends. Be ready to talk about your availability and any past experiences where you've had to adapt to changing schedules or unexpected challenges. This will show that you're ready to step up when needed.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you determine if this is the right fit for you.
