At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy free health & fitness membership, flexible working, and discounts on activities.
- Other info: Be part of a supportive team committed to safeguarding and community welfare.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience in leisure and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We are Places for People Group, a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure, we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
With this role, you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager, you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
We offer a comprehensive benefits package with each role, yours will include:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to our Company Pension scheme
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Duty Manager Support in Surrey employer: Places Leisure
At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. Located in Walton-on-Thames, our vibrant work culture fosters personal and professional growth, offering comprehensive benefits such as full health and fitness membership, flexible working options, and generous discounts. Join us as a Duty Manager and be part of a supportive environment where your leadership skills can shine while making a meaningful impact on community wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager Support in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Places for People’s social media and website. Understanding their values will help you connect better during your chat.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've successfully managed a team or handled a tricky situation. We want to hear how you can bring those skills to the Duty Manager role.
✨Tip Number 3
Be ready to show off your customer service skills! Prepare to discuss how you’ve gone above and beyond for customers in the past. This is key for a role that’s all about creating positive experiences.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics or what a typical day looks like. It’s a great way to demonstrate your enthusiasm for the role and the company.
We think you need these skills to ace Duty Manager Support in Surrey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating active places and supporting communities. Share your experiences that align with our mission.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight any supervisory or management experience you've had in leisure facilities. We love seeing relevant skills and experiences that match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find more info about the position there too!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their commitment to community and wellbeing, as this will help you align your answers with their values and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be managing a large team, so be prepared to discuss your previous supervisory or management experience. Think of specific examples where you've successfully led a team, resolved conflicts, or improved customer service, and be ready to share these during the interview.
✨Demonstrate Flexibility and Adaptability
This role requires a flexible approach to work, including shifts on evenings and weekends. Be ready to talk about your availability and any past experiences where you've had to adapt to changing schedules or unexpected situations. This will show that you're a team player who can handle the demands of the job.
✨Highlight Your First Aid Knowledge
Since being a registered first aider is part of the role, if you have any first aid experience or certifications, make sure to mention them. If not, express your willingness to learn and get certified, as this shows initiative and a commitment to safety in the workplace.
