At a Glance
- Tasks: Lead a team, manage operations, and enhance customer experiences in a vibrant leisure environment.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy competitive pay, health benefits, and a supportive work culture.
- Other info: Flexible shifts with opportunities for growth in a dynamic team.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management and excellent customer service skills are essential.
The predicted salary is between 12 - 15 £ per hour.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More about your role
This a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent the Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre. You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
More about you
With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills. It is essential that you hold a NPLQ qualification.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: We align with the Real Living Wage foundation Full Health.
Duty Manager (part-time) - Staines-upon-Thames in Surrey employer: Places Leisure
At Places for People Group, we pride ourselves on being more than just an employer; we are a community-focused social enterprise dedicated to enhancing the lives of our team and the communities we serve. As a Duty Manager in Staines-upon-Thames, you will enjoy a supportive work culture that values your contributions, offers comprehensive benefits including alignment with the Real Living Wage, and provides ample opportunities for personal and professional growth within a diverse and ambitious organisation. Join us in making a meaningful impact while developing your career in a role that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager (part-time) - Staines-upon-Thames in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Places for People. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Places for People is all about community and support, so think about how your experiences align with their mission. Show them you're not just looking for a job, but a place where you can make a difference.
✨Tip Number 3
Practice your leadership skills! As a Duty Manager, you'll need to demonstrate your ability to manage a team effectively. Consider role-playing common scenarios with a friend or mentor to build your confidence and showcase your problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Places Leisure team. Get your application in and let’s get you on board!
We think you need these skills to ace Duty Manager (part-time) - Staines-upon-Thames in Surrey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating active places and healthy communities. Share your experiences that align with our mission at Places Leisure.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight your supervisory experience and any relevant qualifications, like your NPLQ. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their values and how they aim to create active places and healthy people. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community-focused approach.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your previous management experiences. Think of specific examples where you've successfully managed staff or resolved customer concerns. Highlight your leadership style and how it aligns with creating a supportive environment for both staff and customers.
✨Demonstrate Flexibility and Commitment
Since the role requires working shifts, including evenings and weekends, be ready to discuss your availability and willingness to adapt. Share any past experiences where you've had to be flexible in your work schedule, as this will show that you're committed to the role and the team's success.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as dealing with a difficult customer or managing a staffing issue. Practising these scenarios can help you articulate your problem-solving skills and demonstrate your readiness for the challenges of the Duty Manager role.
