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For Companies At a Glance
- Tasks: Lead a team, manage operations, and enhance customer experiences in a vibrant leisure environment.
- Company: Join Places for People Group, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for personal growth.
- Other info: Be part of a supportive team that values your contributions and growth.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management and excellent customer service skills are essential.
The predicted salary is between 12 - 15 £ per hour.
We are Places for People Group, a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure, we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More About Your Role
This is a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent Places Leisure and need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day-to-day running of the centre. You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
More About You
With this role, you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager, you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
Benefits
It is essential that you hold a NPLQ qualification. We align with the Real Living Wage foundation.
Duty Manager (part-time) in Surrey employer: Places Leisure
Contact Detail:
Places Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (part-time) in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Places for People. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself. Let your passion for community and health shine through – it’s what Places for People is all about!
✨Tip Number 3
Prepare for the unexpected! Be ready for situational questions during interviews that test your leadership and customer service skills. Think of examples from your past experiences that highlight how you’ve handled challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the amazing benefits we offer.
We think you need these skills to ace Duty Manager (part-time) in Surrey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating active places and supporting communities. Share your experiences that align with our mission at Places Leisure.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your supervisory experience and any relevant qualifications, like your NPLQ. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the team. Remember, we’re looking for someone who can manage effectively and lead a team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their focus on community and health, and think about how your values align with theirs. This will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be ready to share specific examples of your previous management experience. Think about times when you've successfully motivated a team or resolved conflicts. This will show that you have the skills they’re looking for.
✨Prepare for Customer Service Scenarios
Customer service is key in this role, so prepare for questions about how you would handle customer concerns. Think of real-life examples where you turned a negative situation into a positive one. This will highlight your problem-solving abilities and commitment to excellent service.
✨Flexibility is Key
Since the role requires working shifts, including evenings and weekends, be prepared to discuss your availability. Show that you're adaptable and willing to take on the responsibilities that come with the role. This will reassure them that you’re committed to the job.