At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy free health & fitness membership, flexible working, and discounts on activities.
- Other info: Be part of a supportive team committed to safeguarding and community wellbeing.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience in leisure and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We are Places for People Group, a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure, we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
With this role, you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager, you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
We offer a comprehensive benefits package with each role, yours will include:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to our Company Pension scheme
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Duty Manager - Leisure in Surrey employer: Places Leisure
At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. As a Duty Manager in Walton-on-Thames, you will enjoy a supportive work culture with flexible working options, comprehensive health and fitness benefits, and opportunities for personal growth within a dynamic leisure environment. Join us in making a positive impact while enjoying perks like discounts on activities and a bonus scheme, all while contributing to a safe and thriving community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Leisure in Surrey
✨Tip Number 1
Get to know the company! Research Places for People and their mission. When you understand their values, you can tailor your approach during interviews and show how you fit into their community-focused culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! As a Duty Manager, you'll need to demonstrate your leadership skills. Think of examples from your past experiences where you successfully managed a team or resolved conflicts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Places Leisure team.
We think you need these skills to ace Duty Manager - Leisure in Surrey
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let your enthusiasm for community engagement shine through. We want to see how you can contribute to creating active places and healthy people, so share any relevant experiences that highlight your commitment to making a difference.
Tailor Your Experience:Make sure to customise your application to reflect your supervisory or management experience in leisure facilities. We’re looking for specific examples of how you've led teams and provided excellent customer service, so don’t hold back!
Highlight Your Flexibility:Since this role involves working shifts, including evenings and weekends, it’s important to mention your flexibility in your application. We appreciate candidates who are open to varied schedules, so let us know how you can adapt!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you access to additional resources about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their commitment to community wellbeing and how they operate within the leisure sector. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be managing a large team, so be prepared to discuss your previous supervisory experiences. Think of specific examples where you've successfully led a team or resolved conflicts. Highlighting your leadership style and how it contributes to a positive work environment will set you apart.
✨Demonstrate Customer Service Excellence
Customer service is key in this role, so come armed with examples of how you've gone above and beyond for customers in the past. Whether it's handling complaints or creating memorable experiences, showing that you prioritise customer satisfaction will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Brush up on your first aid knowledge and think about how you'd respond to various situations in a leisure facility. This will demonstrate your preparedness and suitability for the role.
