At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a leisure facility.
- Company: Join Places for People, a social enterprise dedicated to community wellbeing.
- Benefits: Enjoy health memberships, flexible working, bonuses, and discounts on activities.
- Other info: Be part of a supportive team committed to safeguarding and community welfare.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management and excellent customer service skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
This is a varied and interesting role, as Duty Manager you will wear many hats! You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.
We offer a comprehensive benefits package with each role, yours will include:
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- A bonus scheme for all colleagues at 2%
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Access to our Company Pension scheme
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Duty Manager (flexible) in Surrey employer: Places Leisure
At Places for People Group, we pride ourselves on being an exceptional employer that values our team as much as the communities we serve. Located in Walton-on-Thames, our Duty Manager role offers a dynamic work environment with flexible hours, comprehensive health and fitness benefits, and opportunities for personal growth within a supportive culture. Join us to make a meaningful impact while enjoying perks like discounts on activities and a bonus scheme, all while contributing to a safe and thriving community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager (flexible) in Surrey
✨Tip Number 1
Get to know the company! Research Places for People and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their community-focused team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think of examples from your past experiences that highlight your leadership skills and flexibility, as these are key for the Duty Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Places for People and contributing to their mission of creating thriving communities.
We think you need these skills to ace Duty Manager (flexible) in Surrey
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Duty Manager role. Highlight your relevant experience in management and customer service, and don’t forget to mention any first aid training you have. We love seeing how your skills fit with our mission!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences if it helps readability. We appreciate straightforwardness, so make it easy for us to see why you’re the right fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Places Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Places for People Group and their mission. Understand their commitment to community wellbeing and how they operate. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be managing a large team, so be ready to discuss your previous supervisory experiences. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved customer service in a leisure facility setting.
✨Highlight Your Flexibility
This role requires a flexible approach to work, including shifts on evenings and weekends. Be prepared to discuss your availability and any past experiences where you adapted to changing schedules or demands. This will demonstrate your readiness for the varied nature of the job.
✨Emphasise Customer Service Excellence
Excellent customer service is key in this role. Think of instances where you've gone above and beyond for customers or handled difficult situations effectively. Sharing these stories will illustrate your commitment to creating positive experiences for the community.
