At a Glance
- Tasks: Inspire and support customers in a lively reception environment.
- Company: Join a social enterprise dedicated to community wellbeing.
- Benefits: Ongoing training, career progression, and a supportive team culture.
- Other info: Great opportunities for growth into management roles.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Customer service experience is a plus, but enthusiasm is key!
The predicted salary is between 20000 - 25000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members.
Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager.
In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching.
Reception and Customer Service (Placemaker) - Felixstowe in Suffolk employer: Places Leisure
At Places for People Group, we pride ourselves on being more than just an employer; we are a community-focused social enterprise dedicated to fostering a supportive and inclusive work environment. As a Reception and Customer Service (Placemaker) in Felixstowe, you will enjoy a vibrant workplace culture that values your contributions and offers extensive training and development opportunities to help you grow your career. Join us to make a meaningful impact while enjoying the benefits of working with a passionate team committed to enhancing the health and wellbeing of our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Reception and Customer Service (Placemaker) - Felixstowe in Suffolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out Places for People’s social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Placemaker and how you'd handle them. Being able to demonstrate your proactive approach during the interview will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Places Leisure. Plus, it shows your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to creating active places and healthy people.
We think you need these skills to ace Reception and Customer Service (Placemaker) - Felixstowe in Suffolk
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about creating a welcoming environment, and that starts with your application.
Tailor Your Application:Make sure to tailor your application to the role of Reception and Customer Service (Placemaker). Highlight any relevant experience or skills that match what we're looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors – first impressions count!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the information you need right there. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Places Leisure
✨Know the Company Culture
Before your interview, take some time to understand Places for People Group's mission and values. They focus on community and wellbeing, so think about how your personal values align with theirs. This will help you demonstrate that you're not just looking for a job, but that you genuinely want to be part of their cause.
✨Showcase Your Customer Service Skills
As a Placemaker, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you resolved issues or created positive experiences, as this will show your proactive nature and ability to thrive in a lively environment.
✨Be Ready to Discuss Teamwork
Places Leisure values collaboration, so be prepared to talk about your experiences working in teams. Share stories that highlight your ability to inspire others and work together towards common goals. This will show that you can contribute to a supportive and fun atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities they offer, or how they measure success in the Placemaker role. This shows your enthusiasm for growth and your interest in being part of their team long-term.
