At a Glance
- Tasks: Provide excellent customer service and create a welcoming environment for all members.
- Company: Join a social enterprise dedicated to building thriving communities.
- Benefits: Enjoy a supportive team culture, flexible hours, and opportunities for personal growth.
- Other info: Work in a fun, lively atmosphere with like-minded individuals.
- Why this job: Be part of a mission to inspire healthy living and make a real difference.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members.
Reception and Customer Service (Placemaker) - Clevedon employer: Places Leisure
At Places for People Group, we pride ourselves on being a supportive and inclusive employer that values each team member as an integral part of our mission to enhance community wellbeing. Working in Clevedon as a Reception and Customer Service (Placemaker) offers you the chance to thrive in a vibrant environment, where personal growth is encouraged through training and development opportunities, all while making a meaningful impact on the lives of others. Join us and be part of a dynamic team dedicated to creating active places and healthy communities.
StudySmarter Expert Advice🤫
We think this is how you could land Reception and Customer Service (Placemaker) - Clevedon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Places for People’s social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a welcoming environment, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Make sure you look smart and approachable. It shows you care about the position and are ready to represent Places Leisure in the best light.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Reception and Customer Service (Placemaker) - Clevedon
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re all about creating a welcoming environment, and that starts with you being genuine.
Tailor Your Application:Make sure to tailor your application specifically for the Reception and Customer Service role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what we stand for at Places for People.
How to prepare for a job interview at Places Leisure
✨Know the Company Culture
Before your interview, take some time to understand Places for People Group's mission and values. They focus on community and wellbeing, so think about how your personal values align with theirs. This will help you demonstrate that you're not just looking for a job, but that you're genuinely interested in being part of their cause.
✨Showcase Your Customer Service Skills
As a Reception and Customer Service (Placemaker), you'll need to shine in customer interactions. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you turned a negative experience into a positive one, as this will highlight your problem-solving skills.
✨Be Organised and Prepared
Being highly organised is key for this role. Bring a notebook with questions you have about the position and the company. Also, prepare a few scenarios where you had to manage multiple tasks at once, as this will show your ability to thrive in a lively environment.
✨Emphasise Teamwork and Collaboration
Places Leisure values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your ability to inspire and motivate your colleagues. Highlight any experiences where you contributed to a team goal or helped create a positive atmosphere, as this aligns perfectly with their vision.
