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- Tasks: Be the friendly face of Healthy Communities, guiding individuals to the right programmes.
- Company: Join a social enterprise dedicated to building thriving communities and improving health.
- Benefits: Enjoy flexible working, health memberships, bonuses, and discounts on activities.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Customer service experience and a passion for community health are essential.
- Other info: Dynamic role with opportunities for personal growth and a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
Act as the first point of contact for individuals referred to Healthy Communities programmes, ensuring a welcoming, supportive, and positive experience. Communicate effectively with healthcare professionals, social prescribers, and partner organisations regarding programmes, referrals, and participant engagement. Manage and maintain accurate records and databases in line with data protection requirements. Screen participants in accordance with eligibility criteria and programme guidelines. Provide clear, accessible information to help individuals choose and access the most appropriate programme. Promote programmes and be responsible for associated sales, including memberships and services. Take payment details securely and set up memberships and programme enrolments. Book, coordinate, and manage appointments and programme sessions. Support the team by managing schedules, appointments, and participant communications. Contribute to the smooth day-to-day operation of Healthy Communities initiatives within the leisure centre.
Responsibilities
- Effectively and professionally complete admin tasks relating to the project/programme.
- Safeguarding: We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect, with robust safeguarding policies and procedures that all employees, volunteers, and contractors uphold.
- Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
- By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
- Experience managing data and communicating to a range of audiences.
- Experience in a customer facing role or sales.
- Passion for improving the health of the local community and awareness of local sports/health landscape.
Benefits
- We align with the Real Living Wage foundation.
- A 2% bonus for all colleagues.
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors.
- Flexible working (including part time working, shift work and more).
- An opportunity to purchase additional annual leave.
- Lots of opportunity to access ongoing personal learning and development.
- Access to our Company Pension scheme.
- Cashback plan for healthcare costs - up to £500 saving per year.
- Discounts of up to 50% on activities, centre shop and cafes.
- Extra perks including huge discounts and offers from shops, cinemas and much more.
Healthy Communities Co-Ordinator in Reading employer: Places Leisure
Contact Detail:
Places Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthy Communities Co-Ordinator in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, check out Places for People’s social media and website. Understanding their values and mission will help you connect better during your chat.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with healthcare professionals and community members, role-play common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Show your passion for community health! Be ready to share personal stories or experiences that highlight your commitment to improving local health. This will resonate well with the interviewers and show you’re a great fit.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a simple way to stand out and reinforce your interest in the role.
We think you need these skills to ace Healthy Communities Co-Ordinator in Reading
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for community health and how it aligns with our mission.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any customer-facing roles or sales experience you've had, and how they relate to the Healthy Communities Co-Ordinator position.
Show Your Communication Skills: Since this role involves a lot of communication with various stakeholders, demonstrate your ability to convey information clearly. Use straightforward language and structure your application well to make it easy for us to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Places Leisure
✨Know Your Programmes
Familiarise yourself with the Healthy Communities programmes offered by the company. Understand the eligibility criteria and how these programmes benefit the local community. This will help you answer questions confidently and show your passion for improving health in the community.
✨Showcase Your Communication Skills
Since the role involves communicating with healthcare professionals and participants, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in customer-facing or sales positions.
✨Demonstrate Data Management Experience
Be ready to discuss your experience with managing data and maintaining accurate records. Highlight any specific tools or software you've used, and be prepared to explain how you ensure compliance with data protection requirements.
✨Emphasise Your Community Passion
Express your enthusiasm for community health initiatives and your awareness of the local sports and health landscape. Share any relevant experiences or volunteer work that showcases your commitment to making a positive impact in the community.
